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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 7,349 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated some things on my computer however my email still is not working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service with at home help with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick repair my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who fix my computer did great job helping me thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and friendly. I explained my problem and he addressed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my doorbell and WiFi lightbulbs and connected them to my Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agent was timely and very helpful, but was unable to complete because some wiring was needed.... I'll call again when the wiring is complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received by PC back earlier than promised and all of the issues were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Installer Outstanding workmanship. Very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer linked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to link my new printer/copier to the internet. First time did not stick so had a second visit which seems to be working. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my home devices set up. Very great service. Geek Squad person was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents had the TV working and deleted the channels I wanted deleted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rescue MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was on time and quickly assessed my issues and help me resolve my MacBook problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time very courteous knew what he was doing everything worked out great very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad I called

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a call from someone and it seemed that they were not from the Geek Squad so I called to check it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my dvd player. The cables were short, but they did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not a washout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are polite and quick. I had problems operating the dishwasher but they returned and assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable and made in installation in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector did an excellent job helping me with my new computer and setting up my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Good value for the money. I always renew my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was great to work with and fix all my computer issues!

    I would recommend this to a friend
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