Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,356 reviews
  • Rated 5 out of 5 stars

    Safety check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the ability of Geek Squad to make sure my computer was safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restoring sound to my laptop is running faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at GEEKSQUAD did an excellent job in restoring my Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer now working well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coddy did an excellant job od fixing our computer. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was terrific. He helped me and showed me what to do great guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek- Mike, Sr. fixed my computer quickly and gave me advice about shutting down that I had been doing improperly. He's done it before !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was punctual and very efficient! He was able to get two of our office computers running better and we did not even have to leave the office. He came to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adrian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian, was very professional and took the time to explain/and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful and polite. Explained everything and made good concrete suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my new printer installed/& working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my new printer working well & with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He got my computer back to normal quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan is the best. He does a great job getting things to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an elderly lady who needs help with technology. The agent helped me become more comfortable . Help with using gmail especially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HEROS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to solve my cable problems when Cox couldn’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat happy but not totally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was fixed but not the way the agent wanted to fix it. Best Buy could not provide me with the tech to fix it totally. Somewhat happy but not totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with soft wear questions and scheduled a home install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great agent, polite on time, friendly and remedied the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is my Computer OK?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possible computer problems, they did critical tests of my computer and determined everything was OK. A great relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a problem with my Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and solved my problem with suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer working.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected printer to my outdated computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed external access in my compiter used for a scam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent detected home computer issue within 3 mins,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent stewart mullen is outstanding. he is highly proficient in his job.

    I would recommend this to a friend
Sponsored