Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 7,349 reviews
Rated 5 out of 5 stars
Prompt, courteous service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Service tech friendly, courteous, helpful, very professional.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad connected my new tablet to the printer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was on time for the service.
The agent had my tablet connected to the printer in a short period of time. Printer works perfectly.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was punctual and very efficient! He was able to get two of our office computers running better and we did not even have to leave the office. He came to us!
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have used the Geek Squad several times and it's a great service to have!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was very professional. The problem was resolved
I would recommend this to a friend
Rated 5 out of 5 stars
dvery friendly and helpfull
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very friendly and help full. got all my problems resolved in a timely manner
I would recommend this to a friend
Rated 5 out of 5 stars
Very knowlegeable about the printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my printer! Set up my HP Ink and show me how to operate my printer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was a great help.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The young men working at Geek Squad were courteous and helpful. very patient.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was extremely helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected all of our devices to our new wifi!
I would recommend this to a friend
Rated 5 out of 5 stars
Customer Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service! He didn't get annoyed when I had a question.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my desk top computer issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent arrived in a timely fashion and was very quick to diagnose and resolve the problem
I would recommend this to a friend
Rated 5 out of 5 stars
They are super heros!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team was terrific, knew their job and performed above expectations. I could not have asked for more.
I would recommend this to a friend
Rated 5 out of 5 stars
Knowledgeable and Clear Instruction
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This reviewer received promo considerations or sweepstakes entry for writing a review.
David did a great job. He helped me with my concerns. His approach made me renew my geek service.
I would recommend this to a friend
Rated 5 out of 5 stars
Solution was made quick!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Told us the ring didn’t work and needed a new one!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer fixed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They fix my printer and did a good job, Thanks for your help
I would recommend this to a friend
Rated 4 out of 5 stars
A good clean-up.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent cleaned up my computers and allowed various functions to work properly. However, he had little experience with Outlook or how to connect other than to buy a newer version.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed home Wi-Fi quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to fix my home Wi-Fi connection
I would recommend this to a friend
Rated 5 out of 5 stars
Helpful Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jason is knowledgeable and efficient. He knows his stuff!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad at home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Total Tech Support is always excellent: response and service for my laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Cleaned up some glitches I needed to be fixed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did an excellent job of fixing what I requested be done!