Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 7,356 reviews
Rated 5 out of 5 stars
dvery friendly and helpfull
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very friendly and help full. got all my problems resolved in a timely manner
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have used the Geek Squad several times and it's a great service to have!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad came out on more than one issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was the best Geek Squad representative I have every had. He took his time to explain what needed to be done.
I would recommend this to a friend
Rated 5 out of 5 stars
Great experience
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was quite knowledgeable and took care of each problem I had with my new desktop Apple computer. He has excellent customer service skills.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad people person
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent is patient when answering questions and smoothing the installation of Windows 11.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring Doorbell Check
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy contractor revisited. Checked Ring Doorbell. Found no problem but noted it may have been a WiFi interference.
I would recommend this to a friend
Rated 5 out of 5 stars
Super Cable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with our Geek. He figured out replacement of our cable could bring back all of our channels. Awesome!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowledgeable about setting up printers explained everything and how it works very happy
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helped trouble-shoot my printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding customer service. A great experience. Thank you!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Makes My Life Simple and Easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic technician as usual! Geek Squad is the best.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy Customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I received excellent service and am glad I signed up for Geek Squad. An excellent investment.\
I would recommend this to a friend
Rated 5 out of 5 stars
lap top
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This reviewer received promo considerations or sweepstakes entry for writing a review.
good job and good store and service love. it good work
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad help on computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad helped me once again with my lab top and flash drive
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad at home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Total Tech Support is always excellent: response and service for my laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
the work I do not do
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This reviewer received promo considerations or sweepstakes entry for writing a review.
member updated my computer connected my printer and installed anti-virus and malware blocker
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helpful and professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent provided great information and explained workings
He was excellent!!
I would recommend this to a friend
Rated 5 out of 5 stars
Reconnected and Removef Extra Wiring
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The rep disconnected my computer and reconnected after our carpet was installed.
I would recommend this to a friend
Rated 5 out of 5 stars
Prompt, courteous service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Service tech friendly, courteous, helpful, very professional.
I would recommend this to a friend
Rated 5 out of 5 stars
Diagnostic review of Wi-Fi and mesh network
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Review of Wi-Fi and mesh network. Complete and th
I would recommend this to a friend
Rated 5 out of 5 stars
Customer Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service! He didn't get annoyed when I had a question.