Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 7,349 reviews
Rated 5 out of 5 stars
Great Home Service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent help me divide up my external storage. Provide easy desktop access and showed me how to download my pictures to my external storage.
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding technical support!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kelly is an asset to your company. He answered all my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
My computer is now in good health.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a computer user, when I have issues I call GEEK SQUAD for help, I have never been disappointed with the quality of my GEEK SQUAD agents ability to repair my unit.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad people person
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent is patient when answering questions and smoothing the installation of Windows 11.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helpful and professional
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent provided great information and explained workings
He was excellent!!
I would recommend this to a friend
Rated 5 out of 5 stars
Pleased with my Geek Squad Tech
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer had to be "washed" and the tech did a good job restoring it.
I would recommend this to a friend
Rated 5 out of 5 stars
Very professional.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional. Television set up was done with careful consideration to the owners home and personal space.
I would recommend this to a friend
Rated 5 out of 5 stars
iI do not understand
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
served my need on tech knowledge. She was polite lady
I would recommend this to a friend
Rated 5 out of 5 stars
new printer and scanner
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up our new printer and showed me how to scan from my blue tooth on my phone. He was very helpful and proffesional.
I would recommend this to a friend
Rated 4 out of 5 stars
Secure network and router.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish i had them back. Answered all my questions and was very helpful. A great service. My network and computer is secure. Have had idenity theft before so much needed assistance.
Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick and efficient
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vince was on time, wick to find the problem and make needed changes
I would recommend this to a friend
Rated 5 out of 5 stars
Reconnected and Removef Extra Wiring
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The rep disconnected my computer and reconnected after our carpet was installed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Swift and well done, as always. Glad I chose the Geek Squad!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent technical knowledge and overall service and support
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Agent
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got to the problem and quickly fixed it! Send Shane again.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT COMPANY
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The represented is very polite and knowledgeable. I have an issue I would request the same agen.
Thank you,
Emilio Mourlot
I would recommend this to a friend
Rated 5 out of 5 stars
TV Universal Remote Control
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Speedy Service and knew exactly what to do...
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tecommend the Geek Squad to all my friends! Great service!
I would recommend this to a friend
Rated 5 out of 5 stars
Set up 3 TVs
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best service visits I've ever had. Terrific! Showed me a better smarter way to take advantage of my smart TV.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent address my printer issues with patience & courtesy