Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 7,349 reviews

  • Geek squad had the issue fixed quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have great help when I go to Geek Squad or have in home service.

    I would recommend this to a friend

  • Ring Doorbell Check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy contractor revisited. Checked Ring Doorbell. Found no problem but noted it may have been a WiFi interference.

    I would recommend this to a friend

  • it was done within the week.. indicated not a rush

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed an operating system on my MAC computer..

    I would recommend this to a friend

  • fixed my printer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very kind and knowledgeable. explained everything so I could understand.

    I would recommend this to a friend

  • Help for printer install on site by Geek Agent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement printer was delivered last Friday on Thursday as scheduled. I've scheduled my Geek Agent to do an on site install for me.

    I would recommend this to a friend

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, courteous and solved my problem quickly.

    I would recommend this to a friend

  • Geek Squad fixed printer and computer problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several problems with printers and other issues. The representative was very helpful and courteous

    I would recommend this to a friend

  • very thorough, well worth the visit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of what was going on with my home pc, had several in store and virtual checks, the home visit sealed the deal on what i needed to do, well worth it!

    I would recommend this to a friend

  • Geek Squad was awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new hard drive and showed me features I was not aware of.

    I would recommend this to a friend

  • geek installed my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work. I was very satisfied with his repair

    I would recommend this to a friend

  • Geek Squad help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had the Geek Squad come to help me with questions about my computer.

    I would recommend this to a friend

  • Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having challenges with my mesh network and connection of my Sonos speckers. Geek squad help me get the setti g corrected and now everthing is working as expected.

    I would recommend this to a friend

  • Installed screen protector on my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! I hate installing screen protectors.

    I would recommend this to a friend

  • Excellent service by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get prompt service when we request it. Thanks so much!

    I would recommend this to a friend

  • I depend on Geek Squad !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired my PC and restarted and put it back in service for me.

    I would recommend this to a friend

  • Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quite knowledgeable and took care of each problem I had with my new desktop Apple computer. He has excellent customer service skills.

    I would recommend this to a friend

  • Very Professsional Computer Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The female tech was wonderful-she explained everything that was the problem with my laptop and my getting onto my computr

    I would recommend this to a friend

  • Examination of our printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your member examined our printer and found that it could not be repaired.

    I would recommend this to a friend

  • Home Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech. He explained the issues and solutions.

    I would recommend this to a friend

  • Excellence as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad representative was excellent as usual. We have been very satisfied with the service.

    I would recommend this to a friend
Page 149, Showing 2,961-2,980 of 7,349 reviews
Sponsored

People also viewed