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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 7,356 reviews
  • Rated 5 out of 5 stars

    Reprograming my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help that your Geek Squad tech gave me with my laptop was very helpful. He fixed my problem and my laptop now works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from my IPad Air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up relatively easy.. My email did not fully transfer to MAIL, and is not updating, so I had to download the mobile app directly from my email provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Helped with my system back up. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I depend on Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired my PC and restarted and put it back in service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION OF MY ALL IN ONE PRINTER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS PERFIT IN ALL WAYS.:HELPFULNESS, UNDERSTANDING, KNOWLEDGE, ETC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and on time. Knew what she was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, courteous and solved my problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printerinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and helped with other items I wasn't familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Examination of our printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your member examined our printer and found that it could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my interior hard drive with an exterior one and the computer is running almost like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this. Staff polite, patient and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly identified the problem & fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to figure out why the internet was not connecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of troubleshooting my laptop and completing any issues found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get prompt service when we request it. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 minutes solved the problem. My printer was once again connected to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop running slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my laptop and let me know why it was running so slow and what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed screen protector on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! I hate installing screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and highly pleasant. Put the stack unit up very quickly and had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He worked quickly and explained things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my printer and unfroze my Microsoft word processing program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad fixed my Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent , patient and kind. He is an asset to your company Bravo!

    I would recommend this to a friend
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