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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 7,349 reviews
  • Rated 5 out of 5 stars

    INSTALLATION OF MY ALL IN ONE PRINTER.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS PERFIT IN ALL WAYS.:HELPFULNESS, UNDERSTANDING, KNOWLEDGE, ETC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made sure everything was working

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes did a good job Will use the geek squad more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer works now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and took care of my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this. Staff polite, patient and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer was attacked with a virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent checked to make sure I no longer had the attack of virus on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped install printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Wilson is the best - Best Buy lucky to have him!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent cleaned up my computer, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Networking repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we're early and very helpful with my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printerinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer and helped with other items I wasn't familiar with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was terrific. Great to work with!! Give him a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came to my house very neat polite and sociable and cleaned my computer quickly and properly. well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He quickly installed our new "excel" program and explained everything completed. He is excellent agent of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    desk top

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was OUTSTANDING in every way!!! Would recommend he get a raise. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly, efficient and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the wall and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Waiting for a call back regarding one concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. Very good for the price. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent told me what was wrong I need to get a new modem and router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad responded to all questions.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many questions -- all covered. Phone, emails, zoom, mouse, printer. So much accomplished in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connectivity issues were solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely, knowledgeable, precise and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He worked quickly and explained things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my printer and unfroze my Microsoft word processing program

    I would recommend this to a friend
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