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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 7,349 reviews

  • Geek Squad came to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable agent came and explained why my USB-C was not display compatible

    I would recommend this to a friend

  • Geek squad fixed my printet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew our agent did an awesome job he’s very knowledgeable and friendly and respectful

    I would recommend this to a friend

  • Laptop running slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my laptop and let me know why it was running so slow and what needed to be done.

    I would recommend this to a friend

  • service guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the serive tech very good with the product. love

    I would recommend this to a friend

  • Reprograming my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help that your Geek Squad tech gave me with my laptop was very helpful. He fixed my problem and my laptop now works great.

    I would recommend this to a friend

  • Fixed my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked until my computer was fixed, with patience and determination!

    I would recommend this to a friend

  • Competent friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony installed printer and did maintenance on my computer

    I would recommend this to a friend

  • Fixed data transfer from computer to sewing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a very short time, problem solved. Bad Transfer cable.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    computer desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online agent mess up my computer and I had to take it to Geek squad to have it reset it

    I would recommend this to a friend

  • Tech knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the professionalism and expertise of the representative.

    I would recommend this to a friend

  • Geek Squad helped me with my new computerr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Ludwig who helped me was superior. He knew exactly what to do.

    No, I would not recommend this to a friend

  • Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fix the product, was on time for the repair, thanks for the help

    I would recommend this to a friend

  • Geek squad is fast and competent. Pefect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy goes above and beyond to make sure everything is complete and done correctly.

    I would recommend this to a friend

  • Computer repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and repaired a number of issues on Apple Mac.

    I would recommend this to a friend

  • great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guy worked quickly and was very polite and i will use him again if i need help again

    I would recommend this to a friend

  • Kriten was very helpful with the questions we had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristen assisted us with our printer, phone and laptop. Took the time to make sure we understood and even showed us how to print Photo pictures.

    I would recommend this to a friend

  • Geek Squad is a savior for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is excellent - gives me peace of mind knowing they are available

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad in my corner always there for when you lease think you need them.

    I would recommend this to a friend

  • Blank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man corrected my computer problem in record time. He really knew what he was doing! (from an IT retiree)

    I would recommend this to a friend

  • Reinstallation of wrong Windows 10 on HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your, In-Home-Geek Squad Service is 5 Star but your in Store Geek Squad Service need work as well as more supervision on what they do with the customers devices and how they handle those devices as they repair or correct there problems. I know the damage too my computer was at the hands of someone at Best Buy and or Geek Squad! I know longer can trust your IN- Store- Geek Squad Service.!

    No, I would not recommend this to a friend
Page 152, Showing 3,021-3,040 of 7,349 reviews
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