Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 7,349 reviews
Rated 5 out of 5 stars
I have no idea what this means
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad associate Paul Malfitano helped me above and beyond my expectations.
I would recommend this to a friend
Rated 5 out of 5 stars
scanner training
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to know how to connect the scanner. Scanner was connected and I was shown how to use it.
I would recommend this to a friend
Rated 5 out of 5 stars
Double Agent PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Scott from the Geeks was excelent in corrrecting the problems I was haviig wiith my PC.
I would recommend this to a friend
Rated 5 out of 5 stars
New printer installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent and efficient settup of the wireless printer
I would recommend this to a friend
Rated 5 out of 5 stars
Efficient friendly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents diagnosed my range issue and were able to offer solutions
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad - Scott 4/14/2023
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent connected all devices and everything is just fine.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 3 out of 5 stars
Geek service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
they don't have enough people in the store in Mohegan Lake, NY. The Geeks are good, always. It's Best Buy that has changed.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad helped me with understanding of some things on my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Desk Top Maintenance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did in-home maintenance on my desktop. Josh Cramer was awesome!
I would recommend this to a friend
Rated 5 out of 5 stars
In home repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They replaced the mother board of my Tv and did all the repairs in my home
I would recommend this to a friend
Rated 5 out of 5 stars
Computer, Laptop and security system.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service by Tech support Chuy and Ed always. Super knowledgeable. Thanks.
I would recommend this to a friend
Rated 5 out of 5 stars
Total tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivered and unboxed and programmed it all to work with my surround sound
I would recommend this to a friend
Rated 5 out of 5 stars
Good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was prompt and efficient. Explained how to get maximum clarity on new TV
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad to the rescue.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad agents saved the day and corrected my issue where my desktop could not connect to the internet.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent on-site diagnostic service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn't ask for a better on-site diagnostic service. I have no complaints. Wish I knew 1/4 of what the agent does. The on-site agent for this are a is amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
excellent computer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very good respectful patient keeps you in the loop as they work on your computer safety conscious for the virus
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my computors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a wonderful job and would recommend him to anyone.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed dishwasher
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! Punctual and proficient. Recommend .. especially Geek Squad!
I would recommend this to a friend
Rated 5 out of 5 stars
Agent was efficient and knowledgeable and kind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed a new router and ordered ink cartridges for me. And answered all my tech questions.