Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 7,349 reviews
Rated 5 out of 5 stars
Geek Squad to The Rescue!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents quickly identified the wi-fi/bad component device problem and took care of my issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Scott was GREAT!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Scott was great! I wish there was a way to request him on future needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Efficient and fast.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Austin was right on time and discovered my problem immediately, corrected it and stayed with me to be sure I could carry on.
I would recommend this to a friend
Rated 5 out of 5 stars
The agent connected desktop to my wireless printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not send something to be printed to my wireless printer.
The agent fixed this. Yea!
I would recommend this to a friend
Rated 5 out of 5 stars
Did a needed check and update to my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician ( I always request the same one) is one of the best. He’s fast, efficient and I trust him with my personal property.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was helpful in a short tutorial of the laptop use.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad cleaned up my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech squared my computer away & it's now faster than it's been since new.. Great job!
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed our laptop Wi-Fi.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Resolved laptop wifi issue and was so professional
I would recommend this to a friend
Rated 5 out of 5 stars
Service by Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Appreciate the attention given by the Geek Squad when dealing with my electronics
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad confirmed no battery in laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent confirmed what I suspected concerning my HP laptop purchased less than a year ago.
I would recommend this to a friend
Rated 5 out of 5 stars
Sirius now works in our RV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech got our sirius setup in our RV. He knew to force it to resend the codes.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 85” TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what the doctor ordered. Make watching TV so enjoyable!!! Loving it!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer is fixed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My printer did not work and the agent fixed it. Now it works.
I would recommend this to a friend
Rated 5 out of 5 stars
Re-establish printer on line
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Connect printer on line along with answering question specific questions
I would recommend this to a friend
Rated 5 out of 5 stars
A+ FOR GEEK SQUAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always courteous, professional and skilled. They explain things fully and repeat and clarify when needed.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
HE TIME EXPLAINING DETAIL ON THE PROGRAM MY HUSBAND IS DISABLE.
I would recommend this to a friend
Rated 5 out of 5 stars
Problem solved quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected the tablet and the computer to the internet
I would recommend this to a friend
Rated 5 out of 5 stars
Home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In home service the best way to go. I got a lot done
I would recommend this to a friend
Rated 5 out of 5 stars
Delivery and Installation of New 85 inch Sony TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad service was excellent. The installation of my new TV went very well.
I would recommend this to a friend
Rated 5 out of 5 stars
Operating system repair.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The requested repair was completed in a most satisfactory way.