Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 7,349 reviews
Rated 4 out of 5 stars
The 1st guy a couple weeks ago hooked up hooked up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not sure what happened but they didn't show up. I was surprised when they said they would come in the morning be in Christmas Eve and all. I wish they would have gave me a heads up
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad - computer set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On time and answered questions I had with patience.
I would recommend this to a friend
Rated 5 out of 5 stars
HELP when you need it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am anything but tech savvy. I would b e so lost without you guys!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek sqauad addressed offline printer issue fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent assisted with an offline printer issue quickly
I would recommend this to a friend
Rated 5 out of 5 stars
Took care of us + other items
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cody fixed our initial issue plus a few additional issue that came up before he arrived - grat JOB
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Rep. Did Excellent Job Helping Us
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent helped me with my Computer and also with Our TV and did an Excellent Job in fixing both.
I would recommend this to a friend
Rated 5 out of 5 stars
Geeks get 5 stars.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up new modem/router. Reset all devices to new WIFI. All efficient and accurate. Great service.
I would recommend this to a friend
Rated 5 out of 5 stars
Mac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed all our Macs to connect with each other
I would recommend this to a friend
Rated 5 out of 5 stars
The best service ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very professional and knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Simple repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed a new part and reconnected my desktop to be operational.
I would recommend this to a friend
Rated 5 out of 5 stars
computer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very good !! would advise to purchase !! personal well trained!!
I would recommend this to a friend
Rated 5 out of 5 stars
good work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the work was done on time and very professional................
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad removed my computer malware.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents quickly removed the malware from my computer, checked my security settings, and did an upgrade to help prevent further problems.
I would recommend this to a friend
Rated 5 out of 5 stars
Helped with my Tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed my Computor very courteous and careful being sure his shoes were covered and wore a mask
I would recommend this to a friend
Rated 5 out of 5 stars
friendly and knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a new keyboard and mouse for a better gaming experience, his insight was very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
computer and accessories installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent refreshed my computer, printer, and monitors, got them all connected and working properly.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad came in and set up my TV with ease.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the gook squad mounted my TV, set up everything that had to be set up and did a great job.
I would recommend this to a friend
Rated 5 out of 5 stars
Always dependable!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Having problems with my computer. Brian did an excellent job, was very nice, knowledgeable and professional.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
solved a desk top computer problem very pleased with the service!!!
I would recommend this to a friend
Rated 5 out of 5 stars
THOMAS IS THE BEST!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
CORRECTED THE ISSUE WITH OUR SMART TV IN LITTLE TO NO TIME AT ALL. THANKS THOMAS!