Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 7,356 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE TIME EXPLAINING DETAIL ON THE PROGRAM MY HUSBAND IS DISABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tablet and the computer to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS A GREAT SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE INSTALLED MY COMPUTER Perfectly WOULD HIGHLY RECOMMEND THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Keen Eye

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in unpacking the new tv discovered a slight crack in the screen and had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came in and set up my TV with ease.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gook squad mounted my TV, set up everything that had to be set up and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer installation on two computers and completed testing to insure that installation was done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating system repair.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The requested repair was completed in a most satisfactory way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TECHNITIAN WAS OUTSTANDING.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE DID AN EXCELLENT JOB AND HUNG IN THEWRE UNTIL THE PROBLEM WAS RESOLVED TO OUR SATISFACTION. HE HELPED WITH OUR TECHNICAL SHORTCOMINGS VERY POLITELY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our laptop Wi-Fi.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved laptop wifi issue and was so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was great! He solved my issue. He was friendly, knowledgeable, efficient, helpful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest people came to my home and really helped wiyj my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me fix my pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super kind guy and helped me get my pc working again. thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THOMAS IS THE BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CORRECTED THE ISSUE WITH OUR SMART TV IN LITTLE TO NO TIME AT ALL. THANKS THOMAS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents spent as much time as needed to complete the tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service fixed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man got printer to work with computer. I had geek service so I was surprised to have to pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new part and reconnected my desktop to be operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service the best way to go. I got a lot done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Online!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were able to get my wifi & computer back online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELP when you need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am anything but tech savvy. I would b e so lost without you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and Windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent spent 45 minutes sorting through a Microsoft Windows 10 mine field on our computer and got us running fine.

    I would recommend this to a friend
Sponsored