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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 7,349 reviews
  • Rated 5 out of 5 stars

    Geek Squad corrected my computer problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Sean is very professional and helpful. He corrected the problem quickly. He is truly an asset to your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with start up of new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was very helpful with our computer issues. Professional, knowledgeable, a good teacher and a kind person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service as always

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service around and best value. Knowledgeable and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Keen Eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in unpacking the new tv discovered a slight crack in the screen and had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was wonderful. Would like to have him next time, when I need service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad inserted new hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job. Above and beyond. Efficient and reliable work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech, very efficient and knowledgeable. Loved my new mac mini

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All problems taken care of by your Geek Squad man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of all devices done within an hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & sound bar and connected all my phone & computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with a computer issue and showed me how to use an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerry, Geek Squad Rep, was very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deon fixed our printer. Very polite and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conected device. Wish he would have stayed to help me. Se changes wont work or I cant figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair and review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was terrific and very knowledgeable about what gad to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great that Geek Squad can solve the electronic problems for us old folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer installation on two computers and completed testing to insure that installation was done properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Business EECO system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad installed my EECO system quickly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JRF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative was most helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man got printer to work with computer. I had geek service so I was surprised to have to pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cpu prob.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my cpu issues quickly and professionally.

    I would recommend this to a friend
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