Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 7,349 reviews

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I got Best Buy's Internet security protection, I am very please to know the my computer is protected and also please with the Geek Squad.

    I would recommend this to a friend

  • Geek Squad tuned Up my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and explained everything in a friendly manner.

    I would recommend this to a friend

  • Geek Squad resolved my issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was great! He solved my issue. He was friendly, knowledgeable, efficient, helpful, and professional.

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been great and the reps have been very personable

    I would recommend this to a friend

  • Geek Squad Computer Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best service ever. I believe her name was Dani, she was GREAT

    I would recommend this to a friend

  • Good visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed my system and make recommendations. Good visit

    I would recommend this to a friend

  • Geek Squad checked out my computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad determined that my satellite internet service caused the strange things that had been happening with my computer.

    I would recommend this to a friend

  • T.J. Christian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.J. was very effective and it was done quickly. I am pleased

    I would recommend this to a friend

  • super professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to quickly diagnose and repair my computer

    I would recommend this to a friend

  • Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technician resolved my computer issues completely and quickly.

    I would recommend this to a friend

  • Solved I phone oribkrm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my problem. My cell phone would not connect to the internet.

    I would recommend this to a friend

  • Agent very knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped getting my email working better. She was very helpful and answered questions that I had.

    I would recommend this to a friend

  • Carol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was nice and heloed me understand how to use my devices. Thank you.

    I would recommend this to a friend

  • Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff have been consistently impressive! I love having Total Tech Support

    I would recommend this to a friend

  • Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were very courteous and extremely helpful.

    I would recommend this to a friend

  • Able to correct the problem with programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with WiFi connections laptop and TV’s

    I would recommend this to a friend

  • THANK YOU

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are a joy to deal with, their patience makes your customers feel much less dumber than I am

    I would recommend this to a friend

  • GEEK SQUAD fixed my internet problem quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the bugs out of my internet quickly. Did a fine job.

    I would recommend this to a friend

  • Software Setup after hard drive replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Jan 3rd the Geek that came to my home did a GREAT job.

    I would recommend this to a friend

  • Geek squad. Always helpful polite and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales person quick transaction Helpful and thorough with info requested

    I would recommend this to a friend
Page 159, Showing 3,161-3,180 of 7,349 reviews
Sponsored

People also viewed