Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best service contract you can buy.
I would recommend this to a friendRated 5 out of 5 stars
Carol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was nice and heloed me understand how to use my devices. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech, very efficient and knowledgeable. Loved my new mac mini
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tuned Up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and explained everything in a friendly manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician resolved my computer issues completely and quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad - computer set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and answered questions I had with patience.
I would recommend this to a friendRated 5 out of 5 stars
Solved I phone oribkrm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent solved my problem. My cell phone would not connect to the internet.
I would recommend this to a friendRated 5 out of 5 stars
Super Service as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service around and best value. Knowledgeable and fast
I would recommend this to a friendRated 4 out of 5 stars
Teaching moment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad member arrived on time and was helpful and knowledgeable. The price of the service for the time spent is excessive. Is suggest a lower base fee with adjustments for time spent.
I would recommend this to a friendRated 5 out of 5 stars
The best service ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and knowledgeable.
I would recommend this to a friendRated 1 out of 5 stars
UNACCEPTABLE CUSTOMER SERVICE!! UNPROFESSIONAL!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I SCHEDULED A SERVICE APPOINTMENT TO INSTALL A NEW RECEIVER IN MY HOME THEATRE SYSTEM. THE APPOINTMENT WAS SCHEDULED 2 WEEKS IN ADVANCE. THE DAY BEFORE I WAS GIVEN A 4 HOUR WINDOW FROM 12 TO 2. AFTER WAITING ALL MORNING THE ARRIVAL WINDOW WAS CHANGED TO 1:00 to 5:00. At 4:00, IT WAS CANCELLED. WHEN I CALLED TO RESCHEDULE, THEY SAID IT HAD BEEN CANCELLED BECAUSE THE INCORRECT PRICE FOR THE SERVICE HAD BEEN ENTERED ON THE ORDER. WHEN I COMPLAINED THAT THIS WAS NOT MY FAULT, THEY OFFERED TO RESCHEDULE 5 DAYS LATER. THIS IS UNACCEPTABLE CUSTOMER SERVICE AND I FEEL THAT MY WHOLE DAY HAS BEEN WASTED! GEEK SCUAD SERVICE USED TO BE BETTER. I'M WAITING FOR A CALL BACK FROM A SUPERVISOR! I'LL BE COMPLAINING ALL THE WAY UP TO THEIR CORPORATE OFFICE UNTIL THEY RESCHEDULE MY SERVICE APPOINTMENT WITHOUT ANOTHER 5 DAY WAIT. IF FEEL ABUSED AND NOT VALUED AS A CUSTOMER!!!!!!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Lontreals visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lontreal was awesome! He took the time to explain everything he did. I would recommend the Geek Squad to everyone!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Computer Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best service ever. I believe her name was Dani, she was GREAT
I would recommend this to a friendRated 5 out of 5 stars
Files restored!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came out and restored backup files to my system. Fast and efficient. I felt in good hands.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad. Always helpful polite and thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person quick transaction Helpful and thorough with info requested
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service has been great and the reps have been very personable
I would recommend this to a friendRated 5 out of 5 stars
I love Iris!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iris, If it wasn't for Iris, I probably wouldn't be on the plan! She is a real asset to this company! Very sharp, young lady! Vicki Cristiani
I would recommend this to a friendRated 5 out of 5 stars
Awesome Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jerry, Geek Squad Rep, was very helpful and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Thanks Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All problems taken care of by your Geek Squad man.
I would recommend this to a friendRated 5 out of 5 stars
epson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deon fixed our printer. Very polite and professional
I would recommend this to a friend
