Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 7,356 reviews
Rated 5 out of 5 stars
Speaker problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel addressed all the items on my list. The speaker issue was the highest priority and that is resolved!
I would recommend this to a friend
Rated 5 out of 5 stars
T.J. Christian
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This reviewer received promo considerations or sweepstakes entry for writing a review.
T.J. was very effective and it was done quickly. I am pleased
I would recommend this to a friend
Rated 5 out of 5 stars
super professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to quickly diagnose and repair my computer
I would recommend this to a friend
Rated 5 out of 5 stars
Small Business EECO system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Greek Squad installed my EECO system quickly.
Thanks!
I would recommend this to a friend
Rated 5 out of 5 stars
JAR
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My in house Geek Squad agent did a great job of getting me up and running.
I would recommend this to a friend
Rated 5 out of 5 stars
JRF
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your representative was most helpful and professional.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD fixed my internet problem quickly!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad got the bugs out of my internet quickly.
Did a fine job.
I would recommend this to a friend
Rated 5 out of 5 stars
Good visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Reviewed my system and make recommendations. Good visit
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad response to computer problems.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad member arrived on time as usual. He fixed most of the problems on my desk top HP computer. I am impressed by the fine work of the Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
computer clean up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The job was done quickly and very pleasently and very well. We were empressed with thw workmanship.
I would recommend this to a friend
Rated 5 out of 5 stars
great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
worked on my pc & printer great job and very informative of what they were doing.
I would recommend this to a friend
Rated 5 out of 5 stars
In-Home Consultation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Will was very nice, very professional and was patient with me when I didn't understand something.
I would recommend this to a friend
Rated 4 out of 5 stars
Printer problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer wasn’t working, tech thought the printer had a bad chip. Problem was HP turned it off because I discontinued their automatic ink mailing program
I would recommend this to a friend
Rated 5 out of 5 stars
cpu prob.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Resolved my cpu issues quickly and professionally.
I would recommend this to a friend
Rated 5 out of 5 stars
rewsolved all issues very quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent that came to our house was exceptional
this was his second time and i will definetly ask for him again
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
service was done on time and complete and monitor is working perfect.
I would recommend this to a friend
Rated 5 out of 5 stars
Greg
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful needed help on org.computer which was causing me grief
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful!! Just what I needed to get my new laptop organized.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales people were very courteous and extremely helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Able to correct the problem with programming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents helped with WiFi connections laptop and TV’s