Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 7,349 reviews
Rated 5 out of 5 stars
Greg
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful needed help on org.computer which was causing me grief
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad and Windows 10
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent spent 45 minutes sorting through a Microsoft Windows 10 mine field on our computer and got us running fine.
I would recommend this to a friend
Rated 5 out of 5 stars
JAR
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My in house Geek Squad agent did a great job of getting me up and running.
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful!! Just what I needed to get my new laptop organized.
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad response to computer problems.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad member arrived on time as usual. He fixed most of the problems on my desk top HP computer. I am impressed by the fine work of the Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
service was done on time and complete and monitor is working perfect.
I would recommend this to a friend
Rated 4 out of 5 stars
Disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was great! Unfortunately the sales people at the store didn’t tell me I need another HDMI cable. So he could only go so far!
I would recommend this to a friend
Rated 4 out of 5 stars
Printer problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer wasn’t working, tech thought the printer had a bad chip. Problem was HP turned it off because I discontinued their automatic ink mailing program
I would recommend this to a friend
Rated 5 out of 5 stars
Internet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Removed Malware so that my internet would work properly
I would recommend this to a friend
Rated 5 out of 5 stars
THE TECHNITIAN WAS OUTSTANDING.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
HE DID AN EXCELLENT JOB AND HUNG IN THEWRE UNTIL THE PROBLEM WAS RESOLVED TO OUR SATISFACTION. HE HELPED
WITH OUR TECHNICAL SHORTCOMINGS VERY POLITELY.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed my laptop to take/ remove pics from trail
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed problem that geek squad took 3 times to try to resolve
I would recommend this to a friend
Rated 5 out of 5 stars
computer and printer connected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent showed up on time ...computer and printer synced up
I would recommend this to a friend
Rated 4 out of 5 stars
Teaching moment.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek squad member arrived on time and was helpful and knowledgeable. The price of the service for the time spent is excessive. Is suggest a lower base fee with adjustments for time spent.
I would recommend this to a friend
Rated 5 out of 5 stars
great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
worked on my pc & printer great job and very informative of what they were doing.
I would recommend this to a friend
Rated 5 out of 5 stars
computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
tech helpful and friendly. addressed my questions and concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent cleared issues we we’re having with email, specifically Outlook.
I would recommend this to a friend
Rated 5 out of 5 stars
Files restored!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent came out and restored backup files to my system. Fast and efficient. I felt in good hands.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad members are the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was polite, professional and kind to me
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad that came to my house for a TV repair was GREAT.
I would recommend this to a friend
Rated 5 out of 5 stars
easy set up by them
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily set me up and explained things about my new laptop.