Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 7,349 reviews
Rated 5 out of 5 stars
Help with computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful, Had trouble with flash drive not working right with Windows 10
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad my TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My service was great the tech were very well trained.
I would recommend this to a friend
Rated 5 out of 5 stars
New IPad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Clerk was very knowledgeable and very patient with me on my new IPad
I would recommend this to a friend
Rated 5 out of 5 stars
computer clean up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The job was done quickly and very pleasently and very well. We were empressed with thw workmanship.
I would recommend this to a friend
Rated 5 out of 5 stars
Lontreals visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lontreal was awesome! He took the time to explain everything he did. I would recommend the Geek Squad to everyone!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Fixed My Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your team consistently does excellent work. Thank you,
I would recommend this to a friend
Rated 5 out of 5 stars
Speaker problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel addressed all the items on my list. The speaker issue was the highest priority and that is resolved!
I would recommend this to a friend
Rated 5 out of 5 stars
Very thorough diagnostic service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very thorough diagnostic service performed to discover the problem. The agent then made a recommendation for solving the problem which proved to be a good one.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed the issue very well and quickly..
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the tech who came out. Fixed the issue and answered my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Alex
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Alex has been very helpful in getting my computer working properly.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad sent out a technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent performed tests on my printer and got it working again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Tech Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They are great! Got my new computer and files transferred very quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad technician was professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
issues were quickly identified and resolved by the Gee Squad technician
I would recommend this to a friend
Rated 5 out of 5 stars
In-Home Consultation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Will was very nice, very professional and was patient with me when I didn't understand something.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad cleaned computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cleaned my computer and system functions and tech was very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
computers, and printer's windows
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Robert was the best very professional, knowledgeable
I would recommend this to a friend
Rated 5 out of 5 stars
Greek squad provides great customer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mrs. Cayla is very knowledgeable, friendly, and willing to help me with all my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed y computer to connect to the prin
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was great. Solved my problem. Agent was courteous and helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
HAPPY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
GREAT JOB THEY DID WOULD SAY THEY ARE MORE THAN WORTH THE PRICE GREAT JOB GUYS
I would recommend this to a friend
Rated 5 out of 5 stars
PC repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent new what to do with my pc and fixed the problem, thank you,