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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 7,356 reviews
  • Rated 5 out of 5 stars

    Software Setup after hard drive replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Jan 3rd the Geek that came to my home did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad provides great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mrs. Cayla is very knowledgeable, friendly, and willing to help me with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent cleared issues we we’re having with email, specifically Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop to take/ remove pics from trail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed problem that geek squad took 3 times to try to resolve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the issue very well and quickly..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tech who came out. Fixed the issue and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, Had trouble with flash drive not working right with Windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great! Unfortunately the sales people at the store didn’t tell me I need another HDMI cable. So he could only go so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad visit was excellent as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent detected why my computer would not allow me to download play lists to cd's. Problem corrected after extensive investigating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech helpful and friendly. addressed my questions and concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conected device. Wish he would have stayed to help me. Se changes wont work or I cant figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and printer connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent showed up on time ...computer and printer synced up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed Malware so that my internet would work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek sorted out my computer slowness and suggested that since it dates to 2009, a replacement is advised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk was very knowledgeable and very patient with me on my new IPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed y computer to connect to the prin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Solved my problem. Agent was courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB THEY DID WOULD SAY THEY ARE MORE THAN WORTH THE PRICE GREAT JOB GUYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something wrong?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything. TV, dishwasher, fridge, stove, sound bar. It needs to be fixed or problems? Free in home help, awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to my house for a TV repair was GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! Got my new computer and files transferred very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Godsend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeker" connected all my devices together and got me started without a hitch.

    I would recommend this to a friend
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