Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 7,349 reviews
Rated 5 out of 5 stars
Third party
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought in refrigerator and installed. Did a good job.
I would recommend this to a friend
Rated 4 out of 5 stars
Good stuff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Friendly and informative I would use them again and again
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very cooperative and very pleasant and helpful
I would recommend this to a friend
Rated 5 out of 5 stars
rewsolved all issues very quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent that came to our house was exceptional
this was his second time and i will definetly ask for him again
I would recommend this to a friend
Rated 5 out of 5 stars
A Godsend!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The "Geeker" connected all my devices together and got me started without a hitch.
I would recommend this to a friend
Rated 5 out of 5 stars
Installation of the new battery backup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hector installed the battery backup. Excellent job!
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding Geek Squad Staff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ben is outstanding! Very polite and very, very knowledgeable and patient!!!
I would recommend this to a friend
Rated 5 out of 5 stars
I love Iris!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Iris, If it wasn't for Iris, I probably wouldn't be on the plan! She is a real asset to this company! Very sharp, young lady!
Vicki Cristiani
I would recommend this to a friend
Rated 5 out of 5 stars
The best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was so good and helped explain everything
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Double Agent Outstanding
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad Double Agent is helpful, skilled, thoughtful, tactful, and effective.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed printer that was malfunctioning.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Connected computer to printer. Works as it should.
I would recommend this to a friend
Rated 4 out of 5 stars
Lap Top Problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return 2nd time and problem could not be solved.
A GEEK SQUAD Tech came to my home to solve the issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Geed squad installed microsoft Word
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent help. MISSION ACCOMPLISHED~!! Much thanks!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is Fantastic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is great
Very helpful. Highly recommend you get the yearly subscription.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a great job!!!!! So glad they came.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed in a timely manner and safely.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The squad put up my new Mac company setup my printer. They did a excellent job.
I would recommend this to a friend
Rated 5 out of 5 stars
Well Done
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek sorted out my computer slowness and suggested that since it dates to 2009, a replacement is advised.
I would recommend this to a friend
Rated 5 out of 5 stars
Romba lost memory dead battery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
sent my Romba in to Kentucky for repair flawless deal
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech got all the apps that I wanted, I was very pleased
I would recommend this to a friend
Rated 5 out of 5 stars
Tech restored my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech went through my computer after being hacked. Made sure everything was working all right.