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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 7,349 reviews
  • Rated 5 out of 5 stars

    Geek squad restored my computer effeciently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned the spam from my computer and helped get my wi fi throughout my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REVIEW

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and service! I will use them again when I need to fix a technical issue. Debra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device support is very helpful. The alternative is frustration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It only took five minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support solved my problem and it only took five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked out issues with my internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all he could do to improve the problem. Computer is an older model...improved the issue as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home service for saving data on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed me how to use back up data on devices and salvage lost photographs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created an action plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No pressure just recommendations to solve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elaine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done. It's so nice to have someone know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my internet & devices all connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent trouble shot my connectivity issue and all is working; also provided useful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for your professional and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and very efficient. Was mannerable and efficient getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved all our PC issues. He was knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek squad people on Sep 8 and Sept 13 were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Lyle was outstanding. He helped me recover my passwords and reset them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time, did what was asked, was polite, listened carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saved the download problem on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, honest, friendly. Able to provide UNDERSTANDABLE information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Geek Service whenever you need help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is working just fine now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complete diagnostic was performed on my computer. All questions were answered clearly. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed chime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time and friendly. Explain everything I needed to know

    I would recommend this to a friend
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