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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,349 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV, clear picture and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Perfectly on time and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television is great with all the features and very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer back up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Support Agent got my computer back up and running and provided me tips to do on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are courteous and very helpful! We really appreciate their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad activated my Obic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent activated my two(2) new WiFi connections professionally and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet help.Very good at what did! Would have back in a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek saves geezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed great patience with this old geezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man arrived on time and did a great job. Took care of our wi-fi issue and reset a digital satellite clock for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained The Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable..& Helped us with our situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed my computer fix and we’re very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Firestick quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and now the system works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quick tech’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people in the Geek Squad I appreciate everyone that has come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printers can get you hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my computer was hacked by hp printer service...The Geek Squad took over...They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't turn on, Wilson got it up and running, and also was able to backup my old information, to load back onto the fixed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hard Disk update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came exactly ontime and performed the task exactly as needed Highly recommended JAH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 2nd try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow up home visit resolved the issues I had with the initial home visit set up. Tech was knowledgeable, polite, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who came to the house was an expert and had my problem fixed in a short period of time. Polite, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my IPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and fixed my IPad problem with the APP Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek showed up and it didn't take him much time at all to fix all of the problems that I was having with my system.

    I would recommend this to a friend
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