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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 7,356 reviews
  • Rated 5 out of 5 stars

    Wifi connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent investigated and solved problem with extended wifi adapter programed to old modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and informative I would use them again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television is great with all the features and very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained The Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable..& Helped us with our situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quick tech’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people in the Geek Squad I appreciate everyone that has come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help! Great knowledge! Great service! Very pleased with the member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Perfectly on time and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are great!! Showed up on time, very knowledgeable, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristopher was super and a tremendous help. Out of 10 points he gets 100 points in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my IPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and fixed my IPad problem with the APP Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up problems fast. Very knowlegable tech. Hope to see him again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and deliberate agent. I called regarding external monitor to be operated in clamshell mode. Curved monitors were reviewed. I opted consider an iMac desktop with large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet help.Very good at what did! Would have back in a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK PEOPLE ARE "GREAT"--IF YOU HAVE A PROBLEM WITH TV OR COMPUTER THERE "ALWAYS" THERE TO HELP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed a router and trouble shooted my computer-Yeah!Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Firestick quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and now the system works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek saves geezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed great patience with this old geezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed my printer problem and adjusted my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. He was a computer guy but worked my Sonos with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed dvd and programed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicole and Joe were wonderful Very pstient and knowledgeable

    I would recommend this to a friend
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