Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 7,349 reviews
Rated 5 out of 5 stars
Geek squad Daniel is REALLY qualified.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel solved all of my on site irritations.
Chuck
I would recommend this to a friend
Rated 5 out of 5 stars
Problems solved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very helpful and answered all my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great help! Great knowledge! Great service! Very pleased with the member!
I would recommend this to a friend
Rated 5 out of 5 stars
Professional job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent diagnosed my printer problem and adjusted my PC.
I would recommend this to a friend
Rated 5 out of 5 stars
installed Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Home Service agent installed router software/hardware. Set up passwords in all essential computers/TVs, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Super Geek!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris installed a router and trouble shooted my computer-Yeah!Chris.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad House Call
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tyler was great. He addressed all of our computer and audio/visual issues professionally and efficiently.
I would recommend this to a friend
Rated 5 out of 5 stars
?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matt helped me with getting my Bluetooth settings correct.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Fixed The Printer Poblem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad fixed my Printer Problem in a very sghort time.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed dvd and programed tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nicole and Joe were wonderful
Very pstient and knowledgeable
I would recommend this to a friend
Rated 4 out of 5 stars
Service Visit 08/16/2023
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent corrected my Finder Problem.
Fixed Printer interface
Answered several Questions
I would recommend this to a friend
Rated 5 out of 5 stars
Wifi connection problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent investigated and solved problem with extended wifi adapter programed to old modem.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad got me back into my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer locked me out and Geek Squad got me back in although it did take longer than he thought it would
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed my stuff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent. He was a computer guy but worked my Sonos with no issues
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed printer quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent cleaned out old files and installed a printer.
I would recommend this to a friend
Rated 5 out of 5 stars
Melbourne Geek Squad is awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
did a great job, courteous. Melbourne has a good group.
I would recommend this to a friend
Rated 5 out of 5 stars
the young lady was knowledible and honest
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This reviewer received promo considerations or sweepstakes entry for writing a review.
She helped th reset my computer, check all the settings for the printer and told me it was no good, dead
I would recommend this to a friend
Rated 5 out of 5 stars
Great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great in a timely fashion. Took a lot of time to get the balance right. The balance a height was perfect.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
New computer. Matt has been great to work with. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed My computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There on time and fixed very quick and professional