Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Sterling
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 7,349 reviews

  • Geek Squad, Alex, made my desk top work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Alex fixed the problem I was having with my desk top.

    I would recommend this to a friend

  • Top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service by courteous Geek Squad

    I would recommend this to a friend

  • checking on computer security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech guy solved the problem quickly and with no problems.

    I would recommend this to a friend

  • fixes my computer when it messes up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am scheduled for the 29th of September to have my laptop fixed It is not time yet to review

    I would recommend this to a friend

  • Extremely Well. Resolved my problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad resolved my problem with my tablet and wi-fi connection. Very professonal and knowledgable.

    I would recommend this to a friend

  • cleaned up desktop issues for efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved my issue with Zoom access, corrected print legibility and helped with desktop settings that were not working.

    I would recommend this to a friend

  • Email service fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abraham did a fantastic job trying the my my email service back up and running.

    I would recommend this to a friend

  • Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Extremely helpful and thorough. Highly recommended.

    I would recommend this to a friend

  • phone interaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last interaction with Geek Squad was on the phone. Once I was able to get through to the proper department satisfied with my interaction. Very Very to get to the department.

    I would recommend this to a friend

  • Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and went beyond explaining things to me.

    I would recommend this to a friend

  • Awesome geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. On time and friendly.

    I would recommend this to a friend

  • not applicable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to fix problem, explained that it was my computer's graphic card.

    I would recommend this to a friend

  • Unknown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and took care of my issue with our complete. Thank you, Sherry and John Pakla

    I would recommend this to a friend

  • Timely and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and solved all of my issues.

    I would recommend this to a friend

  • Geek Squad trouble shooted my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent worked diligently to solve my problem which was very difficult

    I would recommend this to a friend

  • Fix an application problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fixed my computer issue and other issues as well.

    I would recommend this to a friend

  • Fix my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent help me with my computer. Excellent job. Will call Geek Squad again

    I would recommend this to a friend

  • computer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy and excellent service. Would have him again.

    I would recommend this to a friend

  • Our tech was excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was excellent! He was very through and explained things to us, in a way we could understand. Thanx

    I would recommend this to a friend

  • Erro cammera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He corrected the issue and made it much better.better

    I would recommend this to a friend
Page 172, Showing 3,421-3,440 of 7,349 reviews
Sponsored

People also viewed