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Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 7,356 reviews
  • Rated 5 out of 5 stars

    Great home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home service was excellent. I could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email service fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abraham did a fantastic job trying the my my email service back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support is a great Best Buy service. It's reasonably priced and offers a wide variety of assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped to get newer version of pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me to go transition from window 7 which does not offer security any longer to window 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WIFI Operational Multi Locations in Home

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed task getting WIFI up & operational. Technician was knowledgeable & knew what was needed & completed task .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad employee showed Up and reversed everything scammers did. Hooked up new booster and changed printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything You Need

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything needed to do the necessary repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and went beyond explaining things to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew connected my laptop computer to my printerr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was our GeekSquad was our agent. He was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to fix problem, explained that it was my computer's graphic card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Alex, made my desk top work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Alex fixed the problem I was having with my desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support sometimes slow but excellent. Robert is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solve WiFi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was here to solve wifi issues which he did quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Extremely helpful and thorough. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    checking on computer security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech guy solved the problem quickly and with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thorough work done on my home network. Also good work and insight given about new tablet and laptops I recently purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent help me with my computer. Excellent job. Will call Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad trouble shooted my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent worked diligently to solve my problem which was very difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer and printer connection work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan did a good job fixing problems between my computer and printer. On time and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service by courteous Geek Squad

    I would recommend this to a friend
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