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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 7,349 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are great. aaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a systems check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and knowledgeable! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exalant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helped me w/ my new lap top&told ,me things about my lap top I did not know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did my computer that had a spam on it and could not use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item glad I Bought it the cable company stuff was Crap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad trouble-shot PC problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two separate problems - speakers not working and wireless printer disconnected from PC were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Th Ggek Squad is a good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to listen and get the repair right first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and help on computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very attentive to what needed to be done on the computer and cleared up all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me determine that I didn't have a virus, and then helped me set up a new email password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me pick out the best soundbar for my area. Mounted quickly and neet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent fixed my printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made my printers work correctly and debugged them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer data & added features from old lap top to my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and hooked up wiring for my 2 surround speakers. Did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and fixed the problem. We will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my computer in no time. He was fast efficient and answered questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with the new iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, polite, pleasant. Could not have been a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful I have been shopping at Bear Buy for years and will continue to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agent was very knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fast and thorough! He trouble shot the computer and solved the issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was in and out quick and was reliable. very trustworthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service was performed by Geek Sqad. They did a good job!

    I would recommend this to a friend
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