Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,349 reviews
Rated 5 out of 5 stars
Professional, friendly installation of new compute
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is the greatest. What we get for the money we pay is a real a real bargain.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad loaded my new computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The transfer from the old computer to the new computer was well done.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Iphone Repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn't take them 5 minutes to diagnose my Iphone problems and to fix the cause.
I would recommend this to a friend
Rated 5 out of 5 stars
John made it very easy for 2 seniors to use.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent John Barajas went above and beyond, great job!
I would recommend this to a friend
Rated 4 out of 5 stars
Install security system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The people that installed my security system did good. And friendly
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My service technician was excellent and did a terrific job resolving
all the issues we were having with our TV's.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed software issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On time knowledgeable and quickly solved the issue and answered my questions!
I would recommend this to a friend
Rated 5 out of 5 stars
They did great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They calibrated my television and the PQ is amazing now. Thank you geek squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Hurt by Poor Communication Accessibilit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
COMMUNICATION needs drastic attention, but SERVICE is outstanding and reliable.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technicians installed garbage disposal. Job well done
I would recommend this to a friend
Rated 5 out of 5 stars
Quick & efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent cleaned printer & showed me how to clean it in future
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad repaired my Desk Top from outside Spam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Luis Did an Excellent Restarting my Desktop Commuter
I would recommend this to a friend
Rated 5 out of 5 stars
Printer Scanner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Left a message and was called back in less time than anticipated.
I would recommend this to a friend
Rated 5 out of 5 stars
Agent retrieved password
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent retrieved my network password and reset Harmony.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficient and prompt service. Technician was very professional.
I would recommend this to a friend
Rated 4 out of 5 stars
Need to clone him.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the agents. You guys need to hire more than one so we dont have to wait a month for him.
I would recommend this to a friend
Rated 5 out of 5 stars
Problem was resolved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer, wi-fi and printer systems were all checked out and updated where needed.
I would recommend this to a friend
Rated 4 out of 5 stars
Purchase of external hard drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited a while for salesperson to come to register. Otherwise it was a pleasant visit to the store. The salesperson did look up my Best Buy points to apply to my new purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was patient and helpful with resolving the issues.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent This is a small service the people are friendly and I like one particular man who I always request because he’s teaching me a lot and understanding I went from Dell To an iMac