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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,356 reviews
  • Rated 5 out of 5 stars

    Professional, friendly installation of new compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the greatest. What we get for the money we pay is a real a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and fixed the problem. We will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent fixed my printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made my printers work correctly and debugged them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Iphone Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't take them 5 minutes to diagnose my Iphone problems and to fix the cause.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad loaded my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer from the old computer to the new computer was well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hurt by Poor Communication Accessibilit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMMUNICATION needs drastic attention, but SERVICE is outstanding and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They calibrated my television and the PQ is amazing now. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time knowledgeable and quickly solved the issue and answered my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was in and out quick and was reliable. very trustworthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service was performed by Geek Sqad. They did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem was resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer, wi-fi and printer systems were all checked out and updated where needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase of external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while for salesperson to come to register. Otherwise it was a pleasant visit to the store. The salesperson did look up my Best Buy points to apply to my new purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent This is a small service the people are friendly and I like one particular man who I always request because he’s teaching me a lot and understanding I went from Dell To an iMac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed recalcitrant computer. installed backup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    david was great. I sat with him and asked too many questions. he was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left a message and was called back in less time than anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent cleaned printer & showed me how to clean it in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and prompt service. Technician was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John made it very easy for 2 seniors to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent John Barajas went above and beyond, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed garbage disposal. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD AND VERY CAUTIOUS IN HANDLING THE COVID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY VERY KIND WITH HANDLING SOME THAT REALY DOESN'T KNOW TO MUCH ABOUT COMMUTERS

    I would recommend this to a friend
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