Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 7,349 reviews
Rated 4 out of 5 stars
Geek Squad Doctors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Saved my data but now tough to clean up current document folders
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a relief to be able to depend on an expert to set up my technology since I am not a tech-y person!
I would recommend this to a friend
Rated 5 out of 5 stars
Patienc
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They are patient with me and my bunches of questions.
I would recommend this to a friend
Rated 5 out of 5 stars
They did a fine job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I will also recommend them to others. I will give them a excellent review.
I would recommend this to a friend
Rated 5 out of 5 stars
Got may computer operating just like it use to
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent re-installed my 385 program and did a great job
I would recommend this to a friend
Rated 4 out of 5 stars
Checked computer problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent checked problems with iMac desktop computer. Solved some of them but it required in-shop repairs.
I would recommend this to a friend
Rated 5 out of 5 stars
helped me out
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This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad agent came to my home. Very profession a fast service
I would recommend this to a friend
Rated 4 out of 5 stars
Repaired my computer successfully.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Repaired my computer and have it in working order for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad took care of suspicious microsoft spyware on my laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
had a agent come out to help with computer he was very good.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad quickly assisted with my computer issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad was able to quickly diagnose my computer issue and fix it correctly
I would recommend this to a friend
Rated 5 out of 5 stars
Thanks for the help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Still too early to pass judgement but so far so good
I would recommend this to a friend
Rated 4 out of 5 stars
lapton connections
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
had issues with one of my laptops connecting to the net after we had orbi system installed...The agent had it up and connected and cleaned out the system in no time
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got my problem with printing solved and good recommendations for an additional change.
I would recommend this to a friend
Rated 4 out of 5 stars
New Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He helped me understand how to do a lot of stuff on my computer.
He was very patient with me. Great service!
I would recommend this to a friend
Rated 5 out of 5 stars
Great repair!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was in great need to get my computer organized after I thought it had been hacked.
I would recommend this to a friend
Rated 4 out of 5 stars
Connected printer to new laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected my new laptop to my printer and answered a couple "how-two" questions.
I would recommend this to a friend
Rated 5 out of 5 stars
All good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All good
Explained what was going on with my computer
Offered suggestions
I would recommend this to a friend
Rated 5 out of 5 stars
,you guys always help me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
brain helped me with my ring and my computer and tv and ipad
I would recommend this to a friend
Rated 1 out of 5 stars
No followup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad person that came out was very knowledgeable. He promised to send me a quote for the recommended TV plus installation and nothing was ever received. So total waste of money. Going to call someone else and buy a big screen TV and install it.