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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 7,356 reviews
  • Rated 4 out of 5 stars

    Intallation of new computer and monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required 6-7 store visits plus two home visits to get the new Mac to run poroperly. And it still has problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup my email quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, he got me setup and going fast. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically showed up as scheduled. Did a good job of explaining issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman showed up on time, was Isma was cordial, and is, and made me feel good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My needs were met, and my situation was accurately evaluated. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the demeanor of the agent and his knowledge of what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional and worked until he solved the issue. Very nice and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was helpful --need an agent more familiar with apple products and syatems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous computer guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with his knowledge and helped explain how to keep my computer clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient quality on time service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed printer and made corrections to computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Price - double agent brought everything up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseph A. did a great job fixing our problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph A. had our problem solved in no time. He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet connection restored rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was quick, efficient, & of good quality. Explanations excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Improving signal strength only part of problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked the internet connection and replaced connection wire to improve internet signal to the modem. He left and still had problems. Bend Broadband, on phone call, said to check and reboot my routers. I rebooted routers and modem and now everything works fine. The problem was in the routers wireless signal not transmitting the signal strength to our wireless devices in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home office and did a list of things in less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, informative, friendly, and Competent... a pleasure to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to cancel it but unable to. I should receive credit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    checked mic setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent paired camera + tv and checkedmic setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service installing our new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected all our TV’s and remotes in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up new tv and explained how to use certain features

    I would recommend this to a friend
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