Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,349 reviews
Rated 4 out of 5 stars
Geek Patrol IPad fix
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Charles White is an asset to your company. He is a fabulous Geek Patrol representative
I would recommend this to a friend
Rated 5 out of 5 stars
My computer was set up without a hitch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad has been a major asset in helping me with my computer
I would recommend this to a friend
Rated 5 out of 5 stars
good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
arrived on time and quickly solved the problem of onnecting to internet
I would recommend this to a friend
Rated 5 out of 5 stars
many services performed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The in-store service is terrific - price-wise and service-wise!
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did an awesome job fixing my laptop had it done earlier than quoted
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed help getting my computer cleaned up and printer problems.
I would recommend this to a friend
Rated 5 out of 5 stars
No pronlems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Things were done and completed in less than an hour.
I would recommend this to a friend
Rated 5 out of 5 stars
They fixed the problem.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
But it happened again this morning. Need assistance again.
I would recommend this to a friend
Rated 4 out of 5 stars
Computer work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent cleared unused files out of my email and now it works better. But it is still very slow.
I would recommend this to a friend
Rated 5 out of 5 stars
Couldn't be better!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yhe Agent that has been here was for issues with my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Raymond always does excellant work for me!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i trust Raymond to do all my repairs on my computer.
I would recommend this to a friend
Rated 3 out of 5 stars
understanding changes encountered in Word program
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was knowledgeable and appeared to be quite competent. However, in demonstrating the transfer of files and functioning of Word (changes from what I had been using for well over twenty years) he was much too quick and I was unable to fully comprehend his guidance. A session at a slower pace would be very helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Wifi set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad person recommended the aris to us
We are please
I would recommend this to a friend
Rated 5 out of 5 stars
Great screen protector
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lifetime warranty 3m product screen saver- clear and scratch resistant
I would recommend this to a friend
Rated 5 out of 5 stars
A wonderful fix I!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad computer road expert did a great job fixing my laptop!
I would recommend this to a friend
Rated 4 out of 5 stars
Nest Doorbell
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician tried very hard to correct the Nest doorbell chime hum, but was not successful.
I would recommend this to a friend
Rated 5 out of 5 stars
computer was updated
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This reviewer received promo considerations or sweepstakes entry for writing a review.
computer system updated and team members very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
THINGS WENT WELL - INSTALLED MY NEW TOWER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DON INSTALLED MY NEW TOWER AND TRANSFERRED FROM MY OLD ONE.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer fix
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the Geek Squad. Problem was resolved in 30 min!!