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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,356 reviews
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time and quickly solved the problem of onnecting to internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer was set up without a hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a major asset in helping me with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job fixing my laptop had it done earlier than quoted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    many services performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store service is terrific - price-wise and service-wise!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with Eero system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty getting an appointment and the tech was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help getting my computer cleaned up and printer problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Patrol IPad fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles White is an asset to your company. He is a fabulous Geek Patrol representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it happened again this morning. Need assistance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifetime warranty 3m product screen saver- clear and scratch resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe Agent that has been here was for issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No pronlems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were done and completed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person recommended the aris to us We are please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful fix I!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad computer road expert did a great job fixing my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond always does excellant work for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i trust Raymond to do all my repairs on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THINGS WENT WELL - INSTALLED MY NEW TOWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON INSTALLED MY NEW TOWER AND TRANSFERRED FROM MY OLD ONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer was updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer system updated and team members very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service very professional courteous, and very timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had tech at home, was outstanding and helpful, fixed all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. Problem was resolved in 30 min!!

    I would recommend this to a friend
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