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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 7,349 reviews
  • Rated 5 out of 5 stars

    Restored my Internet. Excellent service! !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent restored my Internet and emails in record time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents moved my tv and hooked up all the stero and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a tech support contract, all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good results and great explaination. We asked for same tech as before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work was done very professionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly and professionally and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mounts for my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Wall mounts in my house. The guys was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our bad sound tv issue. Salesman was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to resolve my problem. Identified a possible resolution, and it worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There help are very appreciated, you can rely on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty, pretty good. ++++++++++++++++++++++++++ ++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good TV for the price. Very happy with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    connected new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent hooked up my printer and checked its operating condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service by the Geek Squad and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the product i would recommend this to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new hard drive in my desk top. Only 2 day turnaround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek on time and knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very knowledgeable and help educate me before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always super service! good guidance and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geeks really know their way around a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by one of your technical people that it needed a new mother board. When I picked it up,it was not changed. I hope i don't have to bring it back in, i will NOT be a happy camper. I will be WANTING a new computer then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person was great and helped with the issues we had.

    I would recommend this to a friend
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