Customer Ratings & Reviews

Outstanding help with quickly solving issues connecting to router! Friendly, responsive, efficient.

The Geek Squad helped set up a new computer and made recommendations on how to attach a 2nd monitor. They helped me get the printers to work and suyggested what to do about battery backup.

Steve, The Geek Squad person assigned to me, was wonderful. Steve was polite, personable and extremely patient with an older person. He set up my new TV, explained how to use it and took away all old equipment. I would highly recommend him to any of my friends. I could not asked for better service.

As a technophobe octogenarian, I am pleased to have the Geek Squad available. The two Agents available locally are nice, knowledgeable and don’t make me feel stupid. Agent Ben was here last and explained, in terms I could understand, what needed to be done. So happy to have their services available.

Geek Squad came out and fixed our "Ghost" problem. Our receiver would turn itself on about 5 minutes after it had been shut down for the evening. Our Geek diagnosed and fixed it on his second try. Way better than I could have done.

Agent was knowledge and helpful, He activated dual screens for my lapton and my separate screen. He indicated this would have been free in the past that is no longer the case.

Hannah McLennan, the Geek Squad repair agent arrived on time, quickly and efficiently connected my computer and printer. Hannah made sure everything was working properly. She was very polite and professional.

AS PER USUAL, SETH DID AN EXCELLENT JOB. JUST WISH I HAD ASKED HIM TO MAKE SURE THE PRINTER WAS WORKING. SEEMS LIKE WHEN THE ROUTER WAS INSTALLED (CENTURY LINK) THEY DID NOT PUT THE WI-FI INFO. INTO MY PRINTER. BUT SETH TOOK CARE OF THAT WHEN I ARRANGED FOR HIM TO COME BACK AGAIN.

The agent was on time and very knowlegeable and patient about my concerns. He assured me that I was not hacked and thoroughly checked all my systems and got them up and running. Helped secure them and installed webroot. Also,showed me how to connect fax and print from laptop.

The service on my computer was great. It was done in a timely manner. It was great to be able to continue working on my computer in a short time. Thank You.

Martin was very knowledgeable and made an adjustment so my printer is now working. i say great job Martin and GeekSquad you all are the very best!!

Very professional and helpful tech. He helped pick out 2 additional items that I wanted and his suggestions on installing items when they arrived worked immediately.

We needed to have a cellphone battery replaced. Mike, Pete and Avila were all great. It was done in the time frame we were told and is working great. Geek Squad leader Neil is very helpful, also.

Jeffrey Miller and Axel were awesome! They took care of everything that needed to be worked on with professionalism and a great attitude! It's tech people like them that make me glad to be a Total Tech member!

Agent very knowledgeable on setting up my Roku devices & Harmony remote. Answered all my questions and was very friendly and helpful. Professional and treated me and my home with respect. I recommend Geek Squad to my family and friends.

Our experience was great. The technician went over and above our expectations and we couldn't be happier. We are not computer savy and truly appreciate the knowledge they bring,

Our technician was very professional, and did not give up until he figured out exactly what was wrong, and how to fix it. It turned out the problem was just that we had not updated our laptop software.

I can always count on Geek Squad to analyze, repair and explain the problem with friendly, sage and understandable explanation almost anyone can understand especially to this seventy-eight-year-old man!

Uriah reviewed and explained how to handle the computer issue I was having. As usual, he was very thorough and made sure my concerns were addressed. Uriah is an excellent agent and will be missed!

I was not able to connect...set up an appointment but then cancelled