Customer Ratings & Reviews

We love the Geek Squad it is great for us senior citizen's who are not good in the new technology but can do it with hands on with your techs. Makes our lives so much easier, the techs are so custodies & patient . Thanks for the great service. The Spurlock's

He was very good and explained everything in detail and what he changed on my computer to make it run better.

My Geek Squad member Micheal Plowden, knew what to do to make everything work as it should. He was helpful and answered all my questions. You should all hope your agent is as helpful and Micheal Plowden, because if they are you will be very happy with the results.

Very friendly and understanding. Was very helpful in providing advice on how to resolve a MBR issue on a Win 10 machine. Helped build a restore USB for future use. Helped resolve an issue with iCloud calendars not synching.

After the dishwasher displayed an error code not in the manual, I called and scheduled a visit. The technician phoned me ahead of time, we talked, and he told me that the error code indicated a potential leak. I plugged the unit back in and was able to run a couple of loads before the repair visit. At the visit, we discussed the issue, pulled the unit out and examined the area below the wash chamber. There was not an active leak but there was evidence that there had been water down there. Nice friendly discussion provided information on how to load and utilize the washer to prevent further problems. We have not had any further issues.

Agents were able to restore my closed caption and help with a new remote Very knowledgeable, helpful and friendly. Always very satisfied!

My TV was installed quickly and accurately. The agent was very knowledgeable regarding the tv and explained all the things it can do in a manner that was easy to learn.

When I bought a new computer, they came and set it up for us saving us a lot of anguish and stress. We appreciated the in-home part of the geek squad service.

Rep was excellent at explaining things, checking the computer and making sure e wry thing was copacetic. He made me feel comfortable and was very helpful in pointing out things to look out for

Taylor was skiled and professional and she helped me to understand my products. I am looking forward to having her help whenever needs. Excellant customer service.

I needed help getting my printer set up- typically I am pretty self sufficient when it comes to tech things, but it just was not working for me. GeekSquad had it up and running in a few minutes:)

Geek rep got the computer up and running in no time. Explained all. Excellent work.

I had some changes on my computer that I didn't understand and Gabriel made the adjustments and explained what had happened. He is very efficient and good at what he does.

The Geek Squad representative did a great job and I could not be more pleased with the service he provided. Helpful, knowledgeable and a great employee representing your organization!

Agent Russell did a great job, explaining what was needed and very professional in his manner. He did the job with care and expertise. I will request him again.

David was outstanding! Thorough, professional, and more than addressed our problem.

Outstanding service!! The technician went above and beyond to evaluate and resolve my problem. First rate and top notch service!

I was so pleased to have someone help me set up a new computer, show me how to connect it to my monitor, and in general help log on to my apps, etc. I'm not very computer-savvy, so it made things simple and easy (and fast!).

The representative did a great job of explanation and installation all in a timely manner.

Adam was amazing. Very helpful when my hard drive was no longer working . Replaced my hard drive and spent time with me making sure all transferred data was working and all programs were working to my satisfaction. He was terrific! Thank you so much!