Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7346 reviews
(7,346 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer data from my android to iPhone. Took time but the tech was very savvy. I love the Geek squad. I use them a lot for problems that come up. Its worth the money. Covers my new iPhone too!!!
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent helped fix some small glitches in my computer. I got to Ask questions while at home and didn't have to disconnect whole system and take into store.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad and instore were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vance from the Geek Squad was wonderful. He was professional, knowledgeable and kind. He is a quality young man. Tim, the GM, was just as nice and helped me get what I needed - efficiently and with a smile
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Robert solved all our TV problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.8/4/23 - Robert is fantastic. As always, very knowledgeable, helpful and friendly. Solved all our problems. Thank you.
I would recommend this to a friend Rated 5 out of 5 stars
Modem replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found my computer problem.Very polite.was able to fix in a timely manner
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Computer and Air Pods Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service Roy Combs has helped me more in this one appointment in the entire time I've been coming back for the same computer.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad diagnosed my PC and got me working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was quite punctual and immediately got to work to run diagnostics on my PC. He was definitely well versed in what he was doing and had reached a working solution within 30 minutes. Couldn’t have been happier with the results.
I would recommend this to a friend Rated 5 out of 5 stars
Printer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks and appreciation to Michelle for an excellent installation.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Installed chromebook in a short time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent William is obbiously an expetienced employee. I was pleased with his service. Only wish he had more time to answer a few more questions but will ask when he comes to insrall my orinter
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Herbert was just what we needed. He took care, time, and fixed all of our problems on three computers. He was knowledgeable and a very nice man.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott was very patient and explained things in a way that I would understand. He is very knowledgeable and I would definitely want him back.
I would recommend this to a friend Rated 5 out of 5 stars
Always use the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks are great!! Scott set up my new computer with all my information from the old one. He even solved a difficult problem. He is incredible. Thanks.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad fixed my computer/printer problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad members were courteous, friendly and very professional. They quickly diagnosed the issues at hand and fixed them promptly.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Excellent, Excellent, Excellent, Excellent Service!
I would recommend this to a friend Rated 5 out of 5 stars
squad helped me configure my new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recommend them. I never use the word Geek. Squad is fantastic
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
MY GEEK SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY APPRECIATE JASON THE TIME AND ATTENTION IN HELPING ME OUT WITH MY COMPUTOR AND SHOWING ME HOW TO USE FEATURES ON MY COMPUTER HIS SEVICE WAS GREAT AND FIVE STARS.*******
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad resolved a laptop and wireless issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TJ was on time, worked hard to solve the problem, and communicated what he was doing so I would understand it. This service is something that I will always have for my tech product purchases.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Assisted with troubleshooting a TV sounder .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team is very professional, friendly , patient and timely and they complete the job to your satisfaction all the time.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad agent was very patient & very knowled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tje agent was excellent when he set up my new computer. .
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 4 out of 5 stars
A Mind of Its Own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was so very friendly and helpful. He explained what was happening to my computer and printer. Unfortunately it worked while he was here, but the same problem reoccurred the next time I sat down at my computer and tried to print.
I would recommend this to a friend