Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Happy? Oh YES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience! Geek Squad technician was prompt, polite, extremely knowledgeable and willing to explain process as he went along. We were definitely pleased!!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad is the bes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is absolutely the best. Alwas friendly, great service. Gabriel was the represenratve that solved my dilemma this time & he was very knowledgeable & helpful!
I would recommend this to a friend Rated 5 out of 5 stars
Computer Working Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the outcome. My computer runs more smoothly and efficiently. Cari Rivas-Abreu did a thorough and excellent job.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad had my computer running smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad checked my computer and installed Wbroot. Everything is running smoothly now. He was very nice and I appreciated his help
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek squad updated 2 new iPhones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent transferred info from old iPhones to new. Very efficient and knowledgeable, also included suggestions and tips for the new phones. Very respectful in dealing with seniors.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Computer cleanup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent tuned up my computer and cleaned up files. Agent Josh was very professional and answered all of my questions.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad inperson visit was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Matthew was very knowledgable and helpful
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad set up of new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time and spent a long time setting everything up. He answered a number of additional questions I had and it was a very positive experience.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
excellent help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Emanuel got me back online and answered a ton of questions about what's the cause, as well as my concerns with configuration of future purchases.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great Work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian was fabulous! He took his time and explained everything so we could UNDERSTAND! Thank you BRIAN! Daniel A
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Positive Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was prompt, polite, and knowledgeable. He explained things clearly and made suggestions that were helpful. I would not hesitate to call the Geek Squad again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Thank you, Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to understand my problem with my TV/Sonos speaker. We changed a cable and, presto!, it worked. Got an appointment ASAP. Glad I signed up for it.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 4 out of 5 stars
geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the person that helped me was very helpful and knowledgeable. I was suppose to be able to pick up the product I ordered at the local store. It was shipped though and had to wait. That was the down side because I needed right away.
I would recommend this to a friend Rated 5 out of 5 stars
I encourage everyone to get annual Geek Squad Serv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Especially in today's world (like me), that could have their ID Stolen! And thanks to my Geek SQUAD annual membership, I received oustanding service this JULY from Geek SQUAD Rep. Luis who arranged my home appt. with Geek SQUAD Rep. Jonataan, and again from Geek SQUAD Rep. Jeffrey who arranged my home appt. with Geek SQUAD Rep. Jonataan again! If it wasn't for the Geek SQUAD? I wouldn't be able to provide this outstanding survey for the Geek SQUAD! Thank you, Geek SQUAD TEAM!
I would recommend this to a friendRated 5 out of 5 stars
MyDell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Patrick was very helpful and did a wonderful job getting me transferred to a new computer with all the info I needed
I would recommend this to a friendRated 5 out of 5 stars
Great service! Good customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable friendly and all was installed exactly as requested.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad completed repair in-home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my home to redo my laptop set-up, following a repair in-store. He did a good job and took care of all my requests and needs.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Computer problem solved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very covid conscious and took precautions. When the job was complete she explained what was done and assured me that everything was in good condition. The time she spent here she was both polite and professional.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad quickly resolved my printer issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to quickly resolve an issue we were having linking my tablet to the hp printer.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
In home support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate having support come to my home. Landyn is very knowledgeable and and addressed all concerns..
I would recommend this to a friend
