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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 7,347 reviews

  • Geek Squad is the best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what the problem was before he walked into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek squad installed my chrome book efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant person. Answered all my questions about my new chrome book. Connected everything and explained all the apps. Let me try the chrome book after everything was done.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Great Courtesy and Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent updated our fire stix and installed a busted for our internet service. He did a great job and fixed our problem.

    I would recommend this to a friend

  • Fixed computer problrms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fixed all problems that were affecting my computer and was great to work with to solve the problems. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Service

    He took care of my concerns .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service from Seaton this afternoon! Bestbuy needs more workers like this young man . He solved all my concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad set up new Windows 11 Computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person was very Knowledgable and friendly. Helped resolve all issues quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated my computer as far as he could. explained my computer was old. He taught me how to use new changes, Also was very patiemt. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Efficient and Professional is their name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our computers up and was so professional. She was one of your best Geeks and was so efficient and I thank you for sending her here.

    I would recommend this to a friend

  • KEEPING THE SENIORS UP TO SPEED IN THE TECK WORLD

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kayson knows his computers. Was able to get my problem worked out fast and I understood what he was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad inspected my devices for malware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and knowledgeable. He inspected my laptops and android phone for possible hacking intrusion.

    I would recommend this to a friend

  • New TV was smarter than I was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron was prompt, personable, knowledgeable, courteous and solved our problem quickly and showed us how to keep it from happening again.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our first visit from the Geek Squad and were very satisfied with the service. They gave us a great evaluation of our AV systems and we have an appointment to have them install some additional equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Very good.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a very good representative of the Geek Squad service. He was knowledgeable, arrived on time, willing & patient to answer my questions which I appreciated very much.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad Data Transfer to New IPad Pro Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents synched my new Imac pro laptop from my old laptop and also to my iphone. Very professional and considerate of my wife's and my time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony is the best. Knowledgeable and helped me in a very professional manner. I wish him Blessings.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Worked on our laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jade was awesome. I would like to have the same Jade here when I need my services.

    I would recommend this to a friend

  • Thanks Geek Squad.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a hard time with our wifi service. I called for the Geek Squad to come to our house to see if I installed our wifi wrong or the service company could service correctly. They where at the house twice. the young man from the squad had it fixed in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Solved problem with mouse losing his pointer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HELPFUL! Solved the problem. Sorry this sums it up--what's with the minimum characters?

    I would recommend this to a friend

  • So glad Geek Squad is available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great! Did a great installation, answered all my questions, & showed me the features. Very professional and patient about answering my questions.

    I would recommend this to a friend

  • Service was great and problem was resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad cleaned up my computer at my house. He explained things and answered questions. Chris installed my computer when it was new; I requested him and Geek Squad sent him.

    I would recommend this to a friend
Page 42, Showing 821-840 of 7,347 reviews
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