Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Printer -Computer-tablet connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, excellent knowledge, professional, through. Explained what he was doing and showed me how to use different pathways.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad helped with my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fred us always willing to help. Having all kinds of difficulty with Microsoft Word, etc. and he assisted me to understand it.
I would recommend this to a friend Rated 5 out of 5 stars
Geeek Agdent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent deleted Bing and now my computer is running great
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad worked on printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up both my laptop and desktop to have my printer use wifi. Work was done fast and explained to me.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek squad fixed my computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent quick and efficient in finding problem and fixing
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek squad got my computer up and running.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my computer up and running right away.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
thelmaC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was vey supportive, patient and knowledgeable
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Best Tech in town
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek-squad tech was the most knowledgeable computer tech I've ever used, and I've tried them all in my area. Well worth the price of membership and cost of the service call!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad Is Special.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what to do to make my computer run properly again.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
very knowledgeable and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.in home service person was great to work with and shared his knowledge of many products
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad installed my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech, Kevin, is always so helpful and friendly. No question is too dumb to ask. He is the greatest
I would recommend this to a friend Rated 5 out of 5 stars
Our Apple Desktop Computer has been working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new computer is finally up and running thanks to the Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Fixed my caption phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent (I think his name was Tyler) was very polite and helpful. Solved my problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service rep Matt kept me informed of his arrival time, arrived on time and fixed all the computer issues I was experiencing. He also asked how things were going with some of the other installation services he provided a year earlier. Very happy with the in-person Geek Squad service. The over-the-phone service is mediocre to poor.
I would recommend this to a friendRated 5 out of 5 stars
Lap Top Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent "Zee" , was Awesome! He came in asked me what was going on with my computer and i told him i had no internet. He checked a few things, ran a few things but they didnt work. He went to my Wifi and turned off, uninstalled my driver, reinstalled and i was back up and running! YAY
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Juan is Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juan reviewed and repaired our devices quickly and efficiently.
I would recommend this to a friend Rated 5 out of 5 stars
working with external Hard drive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall the Geek Squad is excellent in what it does and recommends ,but my computer is still having the same problem in opening my email. Got a 2 TB external hard drive for back up which they did in house , but the nothing was taken off my internal Hard drive to speed up my computer. Need help with knowing how to work with my external hard drive, access it, transfer data to it , etc.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad was very efficient and knew exactly what to do
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
they solved my problem quick !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you techs were very helpful and new what was wrong . they found problem right away .
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician checked 2 computers as I had fraud and cleaned up dangerous things not needed on my computer. He was efficient and very knowledgeable.
I would recommend this to a friend
