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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,347 reviews
  • Pros mentioned:
    Service

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Geek Squad was very friendly and knowledgeable. I would ask for him again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad helped with my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred us always willing to help. Having all kinds of difficulty with Microsoft Word, etc. and he assisted me to understand it.

    I would recommend this to a friend

  • Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionally installed my refrigerator. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Help with TV and Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with setting up streaming TV and making downloading files easier on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Easy to schedule appointments, technician Showed up on time and fixed my issues promptly. Much simpler than having to take the computer in to the store to have issues diagnosed.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Geek Squad fixed by printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman was very efficient and got the job done with efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek squad fixed computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon did well and fixed problem very quickly he is knowledgeable about the computer

    I would recommend this to a friend

  • Geek Squad 5 STAR RATING

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reached the point in my life where my technical capabilities are limited so I rely on Geek Squad for Tech Support. They have come through time and time again. My Geek Squad membership is one of the best investments I make each year.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Great service man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hope when I need a service call that I get Matt. He's VERY GOOD and REALLY KNOWS his business. I never worry when I see him walk thru my front door. Done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Best ever service from Lawrence "Ray"Davis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put our computer up and explained new features to us along with other items. Great at explaining--no rush-we are seniors so it was wonderful for "Ray" to take the time

    I would recommend this to a friend

  • Do not know what you are referring to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nik found the leak on my computer right away and it has been working great since then!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Things went perfectly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the service help we recieved. Your technician went above & beyond to help us and answered all our questions, kindly & knowlegeably!! He was wonderful!!

    I would recommend this to a friend

  • Geek Squad set up AOL accounts and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiffney not only solved my problem, but it was pleasure to watch her work. She’s very knowledgeable, but not hesitant to read Apple papers on the process. I learned how to print directly from my IPad bypassing new IMAC after we enabled my printer to do so without air print. We cleaned up my AOL and ICloud settings, and changed several passwords in AOL account.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    NICK AT GEEK SQUAD DID A WONDERFUL JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICK IS THE BEST GEEK SQUAD PERSON THAT WORKS FOR YOU!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad home service is great. The tech was extremely knowledgeable and was bale with a little patience cared for the pc issue

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was knowledgeable, patient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out did a wonderful & fast job!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    I joined the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two visits from a represenntative, James ???. He was most helpful on two visits and was able to solve problems with my computer as well as interface with cell phone. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Problem Solved Quickly by an Expert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful showing me exactly what he use doing and how I could do it. He was excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad tried to fix my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and honest about the issues. He spent time explaining things and provided feedback about the issues.

    I would recommend this to a friend
Page 49, Showing 961-980 of 7,347 reviews
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