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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,347 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Inc help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and accomplished what I needed done. Migration of data from old computer to new IMac

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was friendly, helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendon Cooper got rid of the virus and got my computer running very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my night owls security cameras and I was completely satisfied with the workmanship !

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    You can rely on Geek Squad to help solve your prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech knowledgeable and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad fixed my wifi connection issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek squad. They were able to resolve my issue by offering an alternative solution.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad cleaned out my computer. A Checkup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Agent, He was very friendly and knew what he was doing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    IN HOME SETUP OF PC LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY HAPPY WITH THE PROFESSIONAL SERVICE I RECEIVED FROM THE TECH GUY, VERY FRIENDLY, ON TIME, AND EXPLAINED HOW I COULD USE THIS LAPTOP IN A WAY I UNDERSTOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my problem and insturicted me on how to the next yime.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    geek squad installed my netgear modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best.... I have no complaint they were great known what to do

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fixed my printer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem with my printer. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly, and very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician went through my computer, cleaned up a lot of issues, and explained my internet service to me, better than the people I buy the service from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was outstanding and thorough and solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent corrected set up , very professional and knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very knowledgeable tech and patient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    some of my stopped working after I installed Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and walked me through all that he was checking

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed our new Brothers Printer. He did an excellent job. He was very informative and polite, We rate him a 10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents fixed problems with tv and computer. All is working fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped trouble shoot my issues on my computer. He was very knowledgeable and patient with all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Correct backup problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew the problem oncW explained and fixed it immediately

    I would recommend this to a friend
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