Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,356 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Did a Maintenance Check up on PC.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did maintenance on PC. Was very knowledgeable on PC.
Took time to explain what he was doing so I could understand.
I would recommend this to a friend
Rated 5 out of 5 stars
When he comes to the house for sure he will go a .
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t put up my tv yet but I am working with Ruan at Conroe store in TX. He is the reason I trust with Best Buy n bought total ring systems n my brand new home theater tv system.
He is great n so helpful with so much knowledge that I am impressed with. He is a great asset to your store.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Trustworthy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very grateful for your service! I have ordered already 3rd time and always get completely satisfied. Competent, polite and patient!
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone email
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Jeffrey got my iPhone working to receive emails in about 10 minutes. I spent innumerable hours with other agents and they couldn’t seem to figure it out. In my view Jeffrey is brilliant. He also spent time coaching me about some of the subtleties of the iPhone which was very helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
Gek Squad came to my rescue in a timely manner.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I lost my streaming after a Google update, and my agent found the correct button which had been hidden after the update. He went thru my computer system then and brought the icon butttons up to be easily reached. I felt very computer safe and comfortable after his visit.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Very knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent worked through internet/router issues. David did a great job.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Chuck M
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They quickly resolved the issue, with friendly helpful service
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very courteous on time. Free of charge can’t get better then that to fix a problem && extremely knowledgeable
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is the Best !!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech helped us with concerns with our computer and sinking other devices.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek squad repaired my computer system quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad person was very knowledgeable. and completed what I needed help with within a very short time.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
home wifi help smart devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As always very helpful and on time. These guys know what their doing!!
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Logan was very informative and on time! He was here to fix our desktop.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Quick and efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad showed up early and completed the work to be done within an hour.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Correct backup problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knew the problem oncW explained and fixed it immediately
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek Squad sorted out all the cords and old stuff
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficient and knowledgeable. They explained what they were doing
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
knowledge is power
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Caleb was great. He was so courteous and helpful. He is very knowledgeable. He got everything fixed up for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Textom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thé tech solved the problem quickly and was very courteous.
I would recommend this to a friend
Pros mentioned:
Service
Rated 5 out of 5 stars
Total Tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Well worth the cost for help with devices. Got several devices synchronized with home network
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Jason Newman
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jason Newman, should be a lead trainer, he know how to explain, in the most layman terms as to what he is doing and why.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a good job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad went over my computer and cleaned up what I did not need. He answered all of my questions and problems that needed to be answered.