Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Maintenance visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned up and tuned up my desktop computer. Great job.
I would recommend this to a friend Rated 5 out of 5 stars
Check up on a new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out the setup of my new computer. Made sure all apps were working.
I would recommend this to a friendRated 5 out of 5 stars
WiFi network restored
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job of resetting my WiFi network, which had failed. He explained each step of the recovery process. He also gave me a recommendation for an upgrade product, which I am investigating,
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Installed my new HP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed everything I asked of him. He was excellent and a very personable, nice agent.
I would recommend this to a friend Rated 5 out of 5 stars
Getting all of our Music into playlists.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an odd combination of trying to get old CD's burned and into a format that could be played through our Bose Soundtouch speakers. While we were not able to do what we wanted with the CD's, we did get set-up via Spotify which will take care of us.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and very knowledgeable. Will call them again !
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
installed expanded memory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek person was great!!! We have the geek service on all our products
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer diagnostic problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would take hours and he had all the issues done in under one.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
unkmown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went smoothly very knowledgeable service person very friendly
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from in-house technician. Very knowledgeable people
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
GEEK SQUAD TRANSFERRED INFO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SALES REP WAS VERY KNOWLEDGEABLE AND HELPFUL IN SELECTING MY NEW COMPUTER.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad repairs in our home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan provided excellent service and answered all our questions to prevent further issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was wonderful when installing new computer. Answered questions and demonstrated how to do many things.
I would recommend this to a friend Rated 4 out of 5 stars
Work done was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was installed promptly and old computer disposed of
I would recommend this to a friendRated 5 out of 5 stars
No real help with on-line ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure to what this is reference. I purchased a washer & dryer yesterday at Jantzen Beach store -- the only Geek Squad interaction was that we got free delivery and installation because we had a service plan. My husband did interact with the on-line chat and ended up speaking with someone who tried to help us order the purchase on-line with no luck. He hung up so we could go to a store in person and work with an on-site human.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad installed my new laptop hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were very friendly, knowledgeable, courteous and helpful
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was exceptional in solving my computer problem!!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Very knowledgable technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved my problem quickly, and I have had no other Internet problems.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
IMac repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in home repair and service. Eric was most efficient and knowledgeable.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
installed Netgear-Orbi Wi-Fi system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Granger Jagst did an excellent job. He determined our issue was our old netgear product. Recommended and installed new Orbi. Works great!
I would recommend this to a friend
