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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,347 reviews
  • Pros mentioned:
    Ease of use

    Eurika

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enables me to view DVDs on new computer. Easy to store

    I would recommend this to a friend

  • YES THE INSSTOLD OUR T.V AND MADE SURE THAT IT WAS

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD AGETS ARE THE BEST THEY KNOW THER JOB SO WELL THEY ARE FREDLY AND VERY HELPFUL WE SDO APPRECITAE WHAT THEY HAVE DONE FOR US OVER ABOUT 25 YEARRS WE WIL RECOMMEND THE GEEK SQUAD TO ANYONE THAT IS HAVIGEGN COMPUYRT PROMBLEMS OR T,V INSATALAONS THE ARE AWSOME!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Your rept. was very good .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, very satisfied! Did a great job! Took care of all the computer problems quickly.

    I would recommend this to a friend

  • I am happy that things are back to normal.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed two of my computers and one printer while she was here.

    I would recommend this to a friend

  • Microsoft Publisher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup Microsoft Publisher to a new computer laptop

    I would recommend this to a friend

  • Thank for getting me running again

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had questions on my hard drive computer and lap top. I'm sorry I don't remember my techs name. She was able to solve my problems and showed me how to fix them in the future.She was wonderful and so kind and cheerful. I really appreciate her help.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick, professional service problems resolved. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    service went very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative was very professional and answered all my questions very throughly.

    I would recommend this to a friend

  • Geek Squad fixed my software problem.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was willing to learn how to fix an embroidery software problem I was having and was able to solve the issue in no time. :)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Renewed Geek Squad membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable on PCs & quick with his services.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad work on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tech was on time, very friendly and knew his stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregg was great. Explained many things that we were unaware of when he installed our printer

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar is always great---very helpful---goes above and beyond!!!!

    I would recommend this to a friend

  • Excellent technician- Carlos rocks!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos is fantastic for people such as myself, a senior that is technologically challenged. He’s very calm and gives you examples of what he’s talking about – really takes the time to make sure You understand. He has organized my computer life, and it’s wonderful! Carlos deserves a raise!

    I would recommend this to a friend

  • Helpful with tv and scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with Roku device and scanner installation in my computer software

    I would recommend this to a friend

  • Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your tech Gonzalez was very helpful but unfortunately there is nothing he could do or think of doing to correct my problem with my Wifi continuing to drop off. He suggested I record a video when this occurs and contact Comcast to resolve it.

    I would recommend this to a friend

  • Geek Squad were great with my computer!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot my Apple password. Thank goodness they were able to unlock it!

    I would recommend this to a friend

  • Geek Squad Resolutions

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sorted out the issues we were having with the computer and resolved it. He then waited long enough to see if any thing addt'l occured, which it did. He then resolved that issue and all has worked perfectly since.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Home wifi help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second time to use Geek squad support. I found the tech to be knowledgeable and helpful. Would use again.

    This review is from On-Site Device Setup

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad fixed my desktop computer in record tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was exceptional, knowledgeable and friendly. Thank you Geek Squad! 10 stars!!

    I would recommend this to a friend
Page 76, Showing 1,501-1,520 of 7,347 reviews
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