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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7347 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,347 reviews
  • Pros mentioned:
    Knowledge

    Geek Squad worked on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that came to our house was both knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was very informative, helpful and patient.

    I would recommend this to a friend

  • Geek Squad hooked up my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was told I lived too far away for in-home repair. After 3 failed attempts at remote service, I was finally able to schedule an in-home repair. Everything was solved and I’m very happy with the service.

    I would recommend this to a friend

  • Installed computer and printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin Nivek installed computer and printer due to computer hack and he even picked out the computer and printer from the warehouse on July 27, 2022. He did a complete setup and training on new equipment. He was on time, courteous and knew his job. well, I would highly recommend him.

    I would recommend this to a friend

  • Good consumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech knew excatly what to do and install the product without a hitch

    I would recommend this to a friend

  • My tv issue was taken care by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the service provided by the agent regarding my tv issue and it was taken care without any problems at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fixed the problem. We are so happy we have a contract.

    I would recommend this to a friend

  • not techno savvy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem getting my monitor (which can serve as a monitor or TV) to work as a computer monitor. The tech was here in a timely manner and in just a few minutes had it working. Have had no problems since his visit. Thanks Geek Guys for all you do.

    I would recommend this to a friend

  • Greek squad in home service Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech made every attempt to help with our Mac but unable to transfer data due to size, he was able to give us a refund!

    I would recommend this to a friend

  • Thorough job on checking hardware and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with check on our computer and on eliminating unneeded links

    I would recommend this to a friend

  • Geek Squad’s installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Daniel was excellent. He installed a virus protection program, and connected an old printer to my new Computer, and helped me with computer and printer usage.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Our is back working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was timely. Very knowledgeable and courteous.

    I would recommend this to a friend

  • Happy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and fixed all the problems with the computer

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Modem moved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician moved my modem to the top of the desk as requested. He was efficient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    The agent did an impressive job on my computer rep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great and knowledgeable technician had my computer running great again in know time

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did everything perfectly, efficiently and politely.

    I would recommend this to a friend

  • Reconnected Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent reconnected my home theater big screen to Directv interface. After it was disconnected by a carpet cleaning company.

    I would recommend this to a friend

  • Geek Squad super heroes are wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While restoring transactions between my printer and computer, Angel Bryam also wired something differently that speeds up my computer functioning. I am so pleased with his friendliness, competency, and personable caring for my problems.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from store rep in helping me with my purchase

    I would recommend this to a friend

  • "Thankful"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blessed to experience the best, most knowledgeable people every time a need service or need people to consult with. thank you for you attention to serving those who ask for your help.

    I would recommend this to a friend
Page 78, Showing 1,541-1,560 of 7,347 reviews
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