Customer Ratings & Reviews

Technician arrived on time and quickly and efficiently resolved my issue.

The Geek Squad gentleman was very competent and he knew just how to fix the problem

helped set up computer after it has been repaired in store

Excellent service detecting problem with all in one computer!

They helped me through something simple to them but baffling to me. And, in the end, didn't charge me at all. And that's all I have to say about that.

At first, I was told I lived too far away for in-home repair. After 3 failed attempts at remote service, I was finally able to schedule an in-home repair. Everything was solved and I’m very happy with the service.

The agent, Miranda, installed my new IMac and made sure that it worked. She also answered several other computer questions that I had. She returned the next working day to ensure that it was working properly. She couldn't have been more helpful or efficient.

Purchased a new computer from you. Needed help w/ set up.also needed help w/ operation.. (i'm 75 yrs old ). Got service from A Mr. Allen. He was wonderful! Patient, Professional and very friendly. He sure knows computers. More than satisfied with his service.

Technician was great. Solved the problems with computer.

Fantastic job. Quick on time service. Totally satisfied.

While restoring transactions between my printer and computer, Angel Bryam also wired something differently that speeds up my computer functioning. I am so pleased with his friendliness, competency, and personable caring for my problems.

Great service, Agent was on time and very quick with his job.

I was having a problem with the WiFi being weak at times. The Geek Squad technician had a solution if I would purchase a distributed WiFi package. Price was very reasonable to get the WiFi working really well. Installation was completed quickly. Results have been very good. I could tell the technician really liked working for geek Squad. Nice.

Geek Squad Agent came to our home and troubleshooted HP printer issues (so it would again print in color). Also, answered a few questions and set up a couple of icons on our laptop screen. Very knowledgeable and very efficient.

Being a senior, had lots of questions, took his time & explain that I could understand. Purchase new PC, did not feel comfortable using it, now it's all up & running excellent. Also, let me know 15 minutes before arrival time. Very professional. before he left, made sure all my concerns were answer.

Chris was able to fix WiFi problems that have been going on for YEARS! I have had Comcast techs here one after another to no avail yet as soon as I described the problem Christian knew exactly how to fix it! Our entire household WiFi has NEVER worked this well! He also fixed my Ring doorbell and Sonos speaker.. my home is so happy now! Best Buy Squad is the BEST! Thank you SO much!

Agent Wilson came to my home to review my wifi network settings, sharing and connections to my new laptop. This is my second appointment with Wilson and I've found him to be exceptionally knowledgeable and helpful. When he left, he had addressed all of my questions and provided actions for each. Much appreciated!

The Geek squad quickly helped me with my problem! They were able to remote into my computer and show me how to best handle the situation. They were professional and easy to follow.

An agent came to my house and helped me with a lot of issues I was having. Issues were my printer, TV, and my new Garmin. He went over everything and when he left it was all fixed. Nice and polite. I love Geek Squad. They bare so helpful.

The agent went quickly to work checking my mac computer; I was led into letting scammer into the mac. Too late I learned it was a scam. The Geek Squad agent gave me such peace of mind as he checked the computer security. Gave me tips. I am thankful for the professional help.