Customer Ratings & Reviews

The agent did a great job. He deleted all the old print jobs that were in the que, attached my printer to my new computer. It now works great and I am very pleased with the outcome.

I purchased my husband a new computer at Christmas and we needed help in our home linking the new computer to our home devices. Our tech was on time and very helpful. My husband was very impressed! Excellent encounter!

The tech did a nice tune-up on my computer; however he was not able to download windows 10 on because the computer was to old.

The tech was professional, personable and very focused on getting our new laser printer connected to our 3 laptops quickly. He did it without a Glitch, BRAVO!!

Your agent performed beautifully. Further, your agent was extremely patient in explaining how to operate the streaming system.

Probably our last in-home repair because they are dropping the service soon. A very sad day for us, but we sure loved it while it was around.

The agent checked my router and advised it was a good router. Then agent checked email as to why we lost all of our folders. The ost had changed to pst and he could not change it. I would need to have it repaired at the store. Agent was very pleasant

A pleasant & responsive Geek Agent advised how to set & correct Google issues with 2 of our iPhones. Made in-home visit due to customer hearing impairment.

Myles was the perfect agent for my 84 year old wife. He explaned each step he made, Very kind and patient.

Brandon provides the best service. You can always depend on Geek squad to diagnose and get to the root of the problem, and fix it.

The agent surveyed the program,, showed me changes that affected my use, and verified that the program in question is properly installed and working orrretly.

Customer service was excellent. They provided me with a clean and updated device twice. Will continue to use them in the future.

The technician arrived ahead of time and did the work quickly and professionally. I was very glad to see him after several aborted attempts to get someone to come out!

Agent reviewed AutoCADD & ActCad programs & installed Microsoft Word & Excel.

Daniel checked our computers and phones for malware. He also worked on our home camera system.

Geek squad agent Stewart took the time to ascertain what was wrong with my computer set up , made recommendations on what I needed to order from Best Buy store to fix it and gave me detailed steps on how to install it.

Josh, the tech who made the house call, was excellent, making a thorough report which allowed the in-store techs to understand the problem and solve it.

I appreciated the quick and thorough job our Geek Squad representative did for our laptop in our home. I've use the service before and have not been disappointed.

The agent connected my computer camera with little problem. He has checked it as best he could and I will also check it out with a family member to make sure it's working correctly. So far I am very satisfied.

The agents came and fairly quickly corrected mistakes I made in attempting to transfer data and files from an old computer to a new one I had purchased. I had already managed to get the new printer up and running.