Customer Ratings & Reviews

Great Service RE-programming my remote. Works great and highly recommend product and service provided.

Much appreciated. Excellent excellent!! Works flawlessly and completely simplifies system operation!

I think the guy who came did great trying to set it up; however, through the process I believed it wasn’t going to make anything easier. I felt the actual Denon Receiver does not have the capability to do what I need it to do. I feel the actual product of the Dennon 2700 is not worth the money. Very disappointed in that.

I purchased the Logitech Harmony Remote in order to reduce the number of remotes that I was using. I paid for professional programming of the remote and I am glad that I did. I may have been able to accomplish the programming but certainly not with the speed and accuracy of the Geek Squad tech. It works great with all of the peripherals just as advertised. Well worth the programming fee.

This harmony hub remote is the best multi system remote control we've ever had! Our first one lasted 5 years so we bought a new one and our Geek Squad team connected it to our new Samsung Smart qled TV, soundbar, etc. It is really great to help keeping all systems in sync and it has a built-in help/trouble shooting system which is fantastic for anyone a bit more tech challeged! Geek Squad install for whole system is the best way to go! Worth every penny!! Trustworthy and highly skilled, kind and helpful people!!

I recommend purchasing a harmony remote.. Everything is accessible with the push of a button!!! It's awesome

The technician “Chuck” was on time and was very knowledgeable and professional

I was very pleased with the professional work the Geek Squad did in setting up the remote for my TV. My package includes Blue Tooth player, HDTV, phonograph player, stereo, an old VHS, and an Apple TV box. They put it all together - it works off of one remote (except for the VHS), and they taught me how to maneuver. I'm happy. When my cable service changed they came back and redid it all so that it works again.

We purchased the Logitech Harmony remote, and not only are we able to operate all of our devices through one remote, it is super simple to use. We love it. Geek Squad came out to the house and set it all up for us, explained everything, and were gone in roughly 30-45 minutes, it was great. Highly recommend Geek Squad!

The geek squad members who came to my house were exceptional. They installed my universal remote to make it compatible with all my devices and explained it to me very well. They were very professional and willing to answer all of my questions about the device. They even cleaned up the mess of cords behind my TV. A+

This television was very simple to unpack. I removed it from the box. I used three screws to install the base. I powered it up and viewed the network options. I very quickly logged into Netflix and began watching TV. I actually bought two of these televisions. The picture is very good. The television is very light and easy to move around. Overall a very well presented product and greatly appreciated!

Smart tV's are wonderful, but i was using 3 different remotes to operate mine. There is an inexpensive remote that can be purchased at Best Buy and for a fee, someone will come to your home and set it up so the cable TV, Smart TV like Netflix, Hulu and the like, can all be operated effortlessly from one remote. I will never be without this again !

I have had my Harmony Remote for quite a while but knew I did not have it programmed to it's full potential. After purchasing a new Samsung TV with SmartHub, I could not for the life of me figure out how to program the Harmony for all the new features. Gus Brooks to from Geek Squad the rescue. He came out and not only programed the remote but verified that we had set up the new TV correctly. It was well worth the price e of the service call.

Darby Hayes came to my home to program my Harmony Ultimate One remote. He was very thorough in asking which devices needed to be programmed. He set up an account on my computer to keep track of the items for future changes. He even corrected previous programming of my equipment which had been done incorrectly so that they items worked more efficiently with the new remote.

I purchased the elite harmony universal remote for my parents. I also had the geek Squad come and program the remote for them. They did an excellent job. The only problem was my mom couldn’t get the volume to come on the receiver so we called the geek Squad back and they were nice enough to come back and fix the problem with no charge. Can’t get any better than that. They were a big help.

My wife has continually complained about the complexity our past remotes. It would take 3 remotes to watch a movie (tv, dvd, sound System). This remote looked like it belonged to a kid tv with only a couple of buttons but the tech explained that your technology like smart phone or iPad would serve as the remote. He was right and it's easy enough that my wife doesn't complain anymore, at least not about the remote!

The only drawback was having to wait at my Mom's house for the 4 hour window for the appointment. They allowed me an 8 to 12 time slot, and showed up at 11 which is acceptable, just a tad inconvenient. All else, went perfect! quick install, very patient with my 85 year old mother, explaining how to use the Harmony Remote, and courteous dealing with her. Thanks again!

The agents that programed our Logitech Harmony 665 were well prepared experts. They actually completed the task in 12 minutes!

Great customer service! Tony and Ian were friendly, professional and very helpful. They installed and programmed my new tv, soundbar and universal remote. They had everything working great in a very short time. They took time to show me how to use everything and answered my many questions. I highly recommend Carson City Geeks!

both guys do a great job doing a good job setting it up and explaining to me how to use it