Customer Ratings & Reviews

very effecient and professional experience with the installtion

Modem works great and I no longer have to rent one from Comcast

Lyssa got it up and running promptly. She was efficient and personable.

Set up new router/modem. Terrific service. Definitely recommend.

The salesman at Best Buy in Prescott directed me to the products I needed and they worked flawlessly.

Technicians were fabulous. Very knowledgeable and helpful.

The agent setup the modem and got it working in minutes. This guy knew his stuff, excellent job!!

The agent installed my modem and connected all my devices.

The tech came and set everything up and was very knowledgeable. Answered all my questions, and was very professional

The agent was fantastic. Did everything he was supposed to do. Explained everything to us.

Gilbert was very very knowledgeable and caring. We would ask for him again if there were a need

Jake set up my modem and router. He did an excellent job and was very professional even while waiting on the phone hours with Xfinity.

Agent set up mesh network and was very professional and thorough

They made is very easy. I am not tech so needed the help.

Bought one particular modem that was listed as compatible with the cable service. After several attempts to activate the modem (even had my Google employed bro to give it a try) we finally call the Geek Squad (the modem was purchased under the Total Tech plan - which I highly recommend as well). Anyway, after the Geek Squad tech came out to give it a go, they finally advised that we should get a different brand and that they've heard the initial one we bought had experienced similar issues in the past. So, that's what we did. Returned the first modem and got the recommended one. Was able to install and activate that one without help from the Geek Squad. Glad that they admitted that they had a preferred modem (and didn't recommend the other one...I would think that the next step would be for Best Buy to pull the troublesome one from their shelves until it's been updated).

Our tech was Chris and he is the best- very knowledgeable and helpful in every way

Brian was awesome, let us know he was on the way, and knew exactly what he was doing. Had our new web/mesh internet installed quickly and professionally. Had me open the app and showed me how it works and even gave tips to get the most out of our new system.

Being completely unable to install anything, my modem was done quickly and professionally. I'm saving a lot of monthly rental fees, and it's running great. My technician was on time, polite and very smart with all the items he checked and made sure worked before he left. I am deeply pleased and also say thank you.

Ring was installed without a hitch. Wi-fi is working great except my tv doesn’t get a signal. Don’t know what to think of that.

Agent installed my new router and cleaned up laptop.