Customer Ratings & Reviews
- SKU:
- 6317722
Customer reviews
Rating 4.5 out of 5 stars with 481 reviews
(481 customer reviews)to a friend
Customers are saying
Customers have good things to say about the Home Modem Setup's overall performance, ease of use, and the knowledge and professionalism of the installers. Many customers appreciated the modem setup and the clarity of explanations provided. However, a few customers reported issues with signal strength. Overall, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Modem
Rated 5 out of 5 stars
Geek Squad installed my modem. Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my modem did a great job, connecting everything back up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love my geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and quick to set up in and out. Love them.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was efficient, professional, and answered all my questions.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad for the win!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new router and modem and was very helpful and personable.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great job setting up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech came and set everything up and was very knowledgeable. Answered all my questions, and was very professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very smart salesman.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman at Best Buy in Prescott directed me to the products I needed and they worked flawlessly.
I would recommend this to a friend Rated 5 out of 5 stars
home owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very effecient and professional experience with the installtion
I would recommend this to a friend- Pros mentioned:Modem
Rated 5 out of 5 stars
Geek squad installed my modem fast and with no hic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my modem, connected to my router and wifi
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem works great and I no longer have to rent one from Comcast
I would recommend this to a friend - Pros mentioned:Modem
Rated 5 out of 5 stars
New Modem and Router Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lyssa got it up and running promptly. She was efficient and personable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was fantastic. Did everything he was supposed to do. Explained everything to us.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MODEM INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up new router/modem. Terrific service. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup the modem and got it working in minutes. This guy knew his stuff, excellent job!!
I would recommend this to a friend Rated 5 out of 5 stars
Jake is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake set up my modem and router. He did an excellent job and was very professional even while waiting on the phone hours with Xfinity.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gilbert was very very knowledgeable and caring. We would ask for him again if there were a need
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great technicians.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were fabulous. Very knowledgeable and helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Installed Ooma Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two agents came and installed my new Ooma phone system. Their work took them one hour. They hadn't done that system before, to my knowledge. They installed the modem and two phones.
I would recommend this to a friend- Pros mentioned:Modem
Rated 5 out of 5 stars
Geek squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my modem and connected all my devices.
I would recommend this to a friend - Cons mentioned:Signal
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring was installed without a hitch. Wi-fi is working great except my tv doesn’t get a signal. Don’t know what to think of that.
I would recommend this to a friend Rated 5 out of 5 stars
Have Geek Squad do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job. Courteous, professional, and respectful of home. Made sure everything was perfect and all equipment explained.
I would recommend this to a friend
