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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 569 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the in-home data transfer service very positively, frequently praising its smoothness and efficiency. They also highlight the technicians' knowledge, helpfulness, and professionalism in setting up the new systems and transferring data. Many appreciate the ease of use of the new setup and the excellent service provided. The positive feedback consistently emphasizes the expertise and courtesy of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 569 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time to his appointment. He was kind and very patient with me in getting my new computer set up. He transferred all my data from my old computer to the new one and made sure all the updates on the software were installed correctly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fordcreek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. James was great. The products were here timely also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, knowledgeable and professional installing my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transfer Data & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake & Curtis were just Fabulous, Kind, Answered all Questions. Very professional. A joy to have them in my home to set up and transfer date from my old computer to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer of data worked despite our slow DSL line

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to transfer the data even though we had a DSL line that day of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment By The Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They were very professional and courteous. They installed my computer, printer and monitor and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my desktop quickly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Joseph, not only did the work, he made sure I understood what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfer from one computer to new one

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. My technician was fantastic and patient and didn’t leave until everything was completed. I am so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer and data transfe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and focused tech. Provided good explanations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred all my files old to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent showed up on time went over everything he was going to do. When he was done he explained told me not to get rid old computer until I had made sure everything I wanted was transferred and then get rid of it. Agent was very helpful and polite he made me feel very comfortable Thanks Logan Miller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new iMac and transferred data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my new iMac and transferring the data from my old computer. Seamless process! Very professional and friendly. I highly recommend their service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Pc & printer installedby geek squad.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad lady did a great job setting up my computer, data transfer & printer setup. Took drive from old pc gave ti me. She took old pc & printer away for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up my computer with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient! They were polite and were friendly. The computer is running great and easy to use. I highly recommend using them for all your computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad home visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was just GREAT! Not only excellent service, but he took the time to teach us a little about operating our new computer! I know it costs more, but the personal service we got at home, & the opportunity to ask questions along the way, was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Excellent! Excellent! Excellent Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. The scheduling could be narrowed down a bit but other wise great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer set up and information transferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my new computer and transferred all information from my previous computer. Installation was complete and with no issues. Agent was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All data recovered on new pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre was the best. I knew my PC was dying and I feared losing data. Andre was so patient and understanding during the transfer process as well as assisting with any concerns on the new PC. It was a great comfort to have Andre to assist us older customers with transitions that are difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sservice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job that Josh and Cameran did for me. &he computer is working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc installed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Travis was great. He was very helpful, ahowed me some things i should know

    I would recommend this to a friend