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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the in-home data transfer service very positively, frequently praising its smoothness and efficiency. They also highlight the technicians' knowledge, helpfulness, and professionalism in setting up the new systems and transferring data. Many appreciate the ease of use of the new setup and the excellent service provided. The positive feedback consistently emphasizes the expertise and courtesy of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 558 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gunther was personable and knowledgeable, answering all questions and made sure I was completely satisfied with the install. He walked me through the nuances of my new system and helped me select and order speakers since I didn’t realize my new monitor didn’t have them. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Dell computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent (Philip) was prompt and neat and knowledgeable. Everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New computer set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Douglas set up my new computer in a short time with professionalism and great knowledge. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great customer service with my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean did a great job transferring my data to my new IMac desktop and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell desktop all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent representative. Set up and transferred all my files and data. Easy rep to work with and explained the computer so I could understand how everything operated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was right on time. Able to get tv and remote programed and explained all to me in less than 30 minutes. Great personalities; knowledable;professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful men who very quickly completed the transfer. I would recommend them and their knowledge of Apple products and software.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative was excellent in transferring my old system data to my new all-in-one HP computer and was very thorough at explaining and answering any questions I had about the transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Montgomery was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Montgomery was fantastic. He set up the new desktop exactly as requested. He was very professional and a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transfer of files and apps to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept communication updates as to when they'd arrive. He did everything once here, gave me his number incase I had ay problems. He apologized for the misquote from agent who made the appt, as well as person on phone who wouldn't honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop set up in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful and very thorough set up experience with Geek Squad for my new laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young menthat were here, Shane(?) and Steve were truly amazing. I stayed with them the whole time and they explained everything as they went along, and answered all my questions. They were wonderful. This is my third or fourth experience with Geek Squad, all very positive. I wouldn"t hesitate another. Use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent went right to work. And explained things to me and how to do what I needed to do and where to find things.I got Windows 10& 11.He had like 30 years in the business and was very patient in answering my questions.He worked quickly and got me all set up on surprising time.Great experience.Highly professional and I,m happy to refer or recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Set up new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician worked diligently, explained what he was doing, and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad gets an A!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new computer and showed me how to use it as it was different than by old one. He was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member, Brittan was excellent. He explained what he was doing and showed me some shortcut to use on my computer I was glad I had requested the service and would recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated my system to Windows 11. He was VERY knowledgeable in all aspects of the entire systems. He made the change painless and was patient answering all my questions. I am glad I had him come to the house to do the update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to our home did everything we asked for our computer and was very pleased. The agent was very pleasant!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    new start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very kind and patient. There were any number of questions and things that I didn't know the answers to that was connected to data transfer and upgrading to Windows 11 especially being an 82 year old senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was able to transfer my information with a ease and all my pictures which I hadn’t seen for 12 years…

    I would recommend this to a friend
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