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Customer reviews

Rating 4.7 out of 5 stars with 626 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 626 reviews
  • Rated 5 out of 5 stars

    Was able to transfer data easily -good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guy was efficient, listened to me & did what needed to be done in a short time. He also answered all my questions. He knew his computer skills !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech and Geek Squad is where it's at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technician, Galo, was absolutely amazing. His understanding of technology and his ability to explain it to us was nothing short of great. So happy to be a Total Tech man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eddie the King of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie Kemeha was the BEST!!! Eddie took his time with the installation and then answering any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the BEST! They came to our home and had our computer and printer working in no time! Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped us was equipped to do almost everything that we needed to get our new system up and working. Great Guy, would be more than happy to have him come again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fabulous employee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry this is late... (My husbands health continues to be an issue.) Your Geek Squad rep -- Jeff Huecber (spelling?) is TOP NOTCH -- the best of the best. Couldn't have been more impressed and pleased with his patience, professionalism and installation knowledge. You are lucky. He represents the very BEST of your business! Kindest regards to him for his expertise. of note -- I shall need new protection software as my 3 month protection is soon to expire. Your enlightenment please...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred all my files old to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent showed up on time went over everything he was going to do. When he was done he explained told me not to get rid old computer until I had made sure everything I wanted was transferred and then get rid of it. Agent was very helpful and polite he made me feel very comfortable Thanks Logan Miller

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent assistance. Transferred data and made a number of computer connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transfer of files and apps to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept communication updates as to when they'd arrive. He did everything once here, gave me his number incase I had ay problems. He apologized for the misquote from agent who made the appt, as well as person on phone who wouldn't honor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with Bethany’s work to install our new computer and transfer the data from our old desktop. She couldn’t have been more professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All data recovered on new pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre was the best. I knew my PC was dying and I feared losing data. Andre was so patient and understanding during the transfer process as well as assisting with any concerns on the new PC. It was a great comfort to have Andre to assist us older customers with transitions that are difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative was excellent in transferring my old system data to my new all-in-one HP computer and was very thorough at explaining and answering any questions I had about the transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    new start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very kind and patient. There were any number of questions and things that I didn't know the answers to that was connected to data transfer and upgrading to Windows 11 especially being an 82 year old senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell desktop all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent representative. Set up and transferred all my files and data. Easy rep to work with and explained the computer so I could understand how everything operated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad home visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was just GREAT! Not only excellent service, but he took the time to teach us a little about operating our new computer! I know it costs more, but the personal service we got at home, & the opportunity to ask questions along the way, was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Computer and Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was most helpful and fully informed me of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer old computer to new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable and got the job done quickly. Nice too :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new iMac and transferred data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my new iMac and transferring the data from my old computer. Seamless process! Very professional and friendly. I highly recommend their service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    In home data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were fast and very efficient. They took the time to insure that all my necessary data was saved. They explained everything they were doing and double checked to make sure I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and got the transfer done quickly. A few files were not transferred.

    I would recommend this to a friend
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