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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 617 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the in-home data transfer and backup service, particularly the speed and efficiency of data transfer. Customers also appreciate the technician's knowledge, the ease of use, and the overall service provided. The setup process and the professionalism displayed were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 617 reviews
  • Rated 5 out of 5 stars

    Easy Peasy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent went right to work. And explained things to me and how to do what I needed to do and where to find things.I got Windows 10& 11.He had like 30 years in the business and was very patient in answering my questions.He worked quickly and got me all set up on surprising time.Great experience.Highly professional and I,m happy to refer or recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer and data transfe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and focused tech. Provided good explanations

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Laptop Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the information from my desk top PC and installed it in my new laptop completed all the programming and set to my printer. Help set up my laptop with my remote work PC with The program company that is used from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data Transfer a Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents transferred all my data from my old computer to the new one in a very efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young menthat were here, Shane(?) and Steve were truly amazing. I stayed with them the whole time and they explained everything as they went along, and answered all my questions. They were wonderful. This is my third or fourth experience with Geek Squad, all very positive. I wouldn"t hesitate another. Use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Travis was great. He was very helpful, ahowed me some things i should know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The In-Home Geek Squad makes upgrading PC's Easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was instrumental in my decision to purchase / Upgrade to a new PC Tower knowing that they could make the installation and file transfers with skill and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and Ken were very professional and extremely patient with me on setting up my TV and showing me how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer of data to new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient. He transferred my data to the new computer in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Knowledge

    Rated 5 out of 5 stars

    Computer data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very quick and did a good job and answered all of my questions. Very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Derek was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek from Geek Squad did an awesome job installing our new computer and printer and transferring the data from our old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new lap top and transferred data from the old unit. This agent was absolutely awesome. Went above and beyond to help me out. Had the equipment I needed and recognized I originally purchased the wrong laptop for my needs. He immediately remedied the situation and made my life easier. Can’t say enough good words about him. His name is Hayek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents updated my computer to Microsoft 11. Also downloaded everything from my old computer to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in home service I have ever used and this ain't my first rodeo! Agents are always knowledgeable and helpful. Things get handled the first time, never needed a follow-up call. I highly recommend getting the annual service agreement with Geek Squad. Service calls are FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work could not be done because the product we purchased was defective and had to be taken in to be repaired. The gentleman who came was awesome! Deserves a raise

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Agent set up my computer and Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Geek Squad Agent. Transferred my data with no problem from my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Chelsea was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea was amazing! She did an awesome job transferring our data and setting up our new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very patient and informative. I have always had good experience with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Geek Squad computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and very professional. Extremely satisfied with computer, monitor and printer setup. SEATON was the best and so professional !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad transferred my data quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member transferred all my data from my old laptop to my new one, explained how my new one operated, explained my membership plan, and was very efficient and knowledgeable.

    I would recommend this to a friend
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