Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1724 reviews
(1,724 customer reviews)to a friend
Customers are saying
Customers are pleased with the ease of use and smooth setup of their new computer or tablet, frequently praising the technicians' knowledge and efficiency. Positive feedback also highlights the professional and helpful service provided, including seamless data transfer and printer compatibility. A small number of customers mentioned challenges with scheduling.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Very kind and knowledgable tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed my new desktop and took extra time to ensure all my data was transferred and made certain all my financial information was available
I would recommend this to a friend Rated 5 out of 5 stars
Geek Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. Very helpful. Explained things so we understood
I would recommend this to a friendRated 5 out of 5 stars
Desktop set-up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great communication and very patient with explaining what I needed to know.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Carlos Calderon set up my printer and laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They both were GREAT HELPFUL AND VERY PROFESSIONAL! You need more agents like this! His name was Carlos Calderon he did a WONDERFUL JOB TRAINING HIS COWORKER!! I would give him 100 stars ⭐️ if I could!!!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad installed my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the Geek Squad took all the time he needed to transfer all my information from my old computer. He was very respectful.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Gold stars all the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was punctual and very friendly with a good sense of humor. He was knowledgeable, thorough about the set-up of my computer and answered all my questions. A real Geek Squad professional.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad set up my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chase was here on time, friendly, helpful and knowledgeable. Gave me some good pointers. Glad I called Geek Squad
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
PC setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obinna did a great job in setting up my computer and transferring my files. He also did some troubleshooting on my TV and new Fiber connection. He showed me how to keep everything working.
I would recommend this to a friend Rated 5 out of 5 stars
Set up new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn is always pleasant to work with! He has worked on several things for us! We have called on him and Chris numerous times for the past several years!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer knew his stuff and fixed my problem. He was excellent!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
RYAN, GEEK SQUAD AGENT WAS OUTSTANDING!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT THAT CAME TO THE HOUSE (RYAN) WAS EXCELLENT. HE WAS PATIENT, KIND, KNOWLEDGEABLE AND EFFICIENT. HE ANSWERED ALL OF OUR QUESTIONS AND MADE SURE THAT MY NEW DESKTOP WAS SET UP AND WORKING PROPERLY.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I highly recommend using Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Derek came and hooked up my new computer and printer. He was very friendly and very knowledgeable. He answered all my questions and showed me how to use everything. Highly recommend Derek.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Brady is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brady was extremely helpful and explained everything to me without hesitation. His explanations were easy for me to understand since I had a list of questions.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Desktop Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup of my desktop was excellent and on time. Agent did a very good tutoring as he goes along with the set up. Bravo.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Geek Squad. Wouldnt have a PC without it
I would recommend this to a friend Rated 5 out of 5 stars
Computer installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came out and installed our computer and printer did a great job. He took time to answer any questions that I had.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my laptop and introduced me to windows 11. The service tech was very patient and went over the workings of my new laptop. Very pleased with the service
I would recommend this to a friend Rated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech, Alan, was terrific. Work was done quickly and efficiently Very happy with the service and will return if additional work is required. Well done ALAN.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Double Agent" Steve B. was very helpful and made sure the transfer of programs and files from my old computer was complete and took the time to answer any and all questions I had.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Quick and painless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had geek squad come and set up my monitors. They were quick and helped me sync my 3 monitors to my preferences. So glad I used this service
I would recommend this to a friend