Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1811 reviews
(1,811 customer reviews)to a friend
Customers are saying
Customers are satisfied with the overall performance, ease of use, and smooth setup of the new computer or tablet. Many customers also appreciate the knowledge and professionalism of the installers, as well as the data transfer and speed of the device. Some customers reported issues with scheduling the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I highly recommend using Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Derek came and hooked up my new computer and printer. He was very friendly and very knowledgeable. He answered all my questions and showed me how to use everything. Highly recommend Derek.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Tech, James
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was outstanding. Helpful, knowledgeable, courteous. Highly recommend him.
I would recommend this to a friendRated 5 out of 5 stars
Carol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was quick and friendly, love the Geek Squad. Will be purchasing here.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Very kind and knowledgable tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed my new desktop and took extra time to ensure all my data was transferred and made certain all my financial information was available
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Install new computer, data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-home service technician, Jose Correra was very efficient and understanding what the client's needs were. Great Job.
I would recommend this to a friend Rated 5 out of 5 stars
Set up smart home/ alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional competent solved the problem and set everything up. Explained everything simply and repeated to be sure I understood. Answered all questions. Have used geek squad 3 times always A+
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've used Geek Squad a few times for setting up our TV's to Eero's to computers and they've always been very professional and helpful.
I would recommend this to a friend Rated 5 out of 5 stars
Desktop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Victor set up my desktop computer. Was professional and patient with me, also gave recommendations.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Desktop Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup of my desktop was excellent and on time. Agent did a very good tutoring as he goes along with the set up. Bravo.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Best geek squad employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer my data, was very helpful. Matt came and helped me before. He’s great. Thank you guys
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Double Agent" Steve B. was very helpful and made sure the transfer of programs and files from my old computer was complete and took the time to answer any and all questions I had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Brady is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brady was extremely helpful and explained everything to me without hesitation. His explanations were easy for me to understand since I had a list of questions.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad set up new computer tower.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed and set up my new computer tower. He was friendly and knowledgeable. A very pleasant experience.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GeekSquad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are the "best". We couldn't do without them, they are always on time, very knowledgeable and very helpful also very patient with explaining every detail. Thank you!!!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Data transfer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent transferred the information from one computer to another.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad installed my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the Geek Squad took all the time he needed to transfer all my information from my old computer. He was very respectful.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Geek Squad fixed my computer in and out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came in did what I needed done and that's all
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
installed my computer for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up with the info I needed and even came back a second time to help me out.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my laptop and introduced me to windows 11. The service tech was very patient and went over the workings of my new laptop. Very pleased with the service
I would recommend this to a friend Rated 4 out of 5 stars
It was postponed one week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an excellent job. He also came back again because I had a question about the set up.
I would recommend this to a friend
