Customer Ratings & Reviews
- SKU:
- 6610145
Customer reviews
Rating 4.4 out of 5 stars with 75 reviews
(75 customer reviews)to a friend
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected computer to tv and printers. All went well.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Dakota was very knowledgable & completed the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Along with the TV calibration he answered our questions
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales people in the Huntsville store were very helpful .
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Best Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, feel safe and secure as long as this is on my device.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 2 out of 5 stars
Transferring Hard Drive Windows 7 to Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took the towers for each computer into Best Buy/GeekSquad for the purpose to transfer hard drive information (especially the Stored Messages) . I cannot find those files now on the Windows 10. Had my granddaughter help me yesterday and she finally found them in the wrong place and because of this she could not open them. I cannot bring the machines back, at this time, because of the Coronavirus protocol and cannot ask a Geek Squad person come to the house. I just hope my Windows 7 doesn't shut down on me. Gayle Tadday
This review is from In-Home Basic Training for Computing Devices: 1 hr
No, I would not recommend this to a friendRated 5 out of 5 stars
me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped my husbund alot and set up amazing employees
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 3 out of 5 stars
training on Power Point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we were a bit rushed so some of the results are our fault not the GeekSquad. Some questions answered but not all of them. Learned some things about Power Point but not quite enough
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service 100 % satisfied with geek squad.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 3 out of 5 stars
audio dude
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents set up pc and gave some help but were wanting to get finished asap. better than doing it myself
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 3 out of 5 stars
Tried to retrieve music and photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in able to access and transfer data , wasted my money
This review is from In-Home Basic Training for Computing Devices: 1 hr
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "training" would be more effective about a month after purchase. At the time of purchase, you don't really know yet what you don't know and need help with.
This review is from In-Home Basic Training for Computing Devices: 1 hr
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not get service I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent answered a lot of my questions with "yes and no". He could not help me with the services I needed. Could not copy e-mails over to new lap top. Could not complete my passport backup installation. He was very nice and respectful. He only stayed as hour and I had paid for 1 hour training and in addition to helping me set up some of my equipment. Because of past experience with the Geek Squad, I would recommend it to a friend.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your computer up and running right away. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
one hour in home walk through of the computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Happened. No time left for a one hour overview
This review is from In-Home Basic Training for Computing Devices: 1 hr
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share this experience with us. We know you were excited to have a Geek Squad Agent come out to your home and walk you through how your computer and systems work, so I apologize that no one showed up. That is far from the excellent customer experience we aimed to provide when you reached out to us for help, so it's discouraging that to hear we let you down. If you could give us another chance to make this right, we'd really appreciate it. Please call 1 (888) BEST-BUY or 1 (888) 237-8289 so one of our reps can get this rescheduled.
Rated 1 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems, good advicew,clean, polite and explained everything well
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 1 out of 5 stars
The 1-hour training was virtually useless; Geep wa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek was not very communicative; didn't reply have us practice
This review is from In-Home Basic Training for Computing Devices: 1 hr
No, I would not recommend this to a friend