Customer Ratings & Reviews

I recently purchased an HP Office Jet Pro 8139e printer-fax combination, which was expertly set up by the Geek Squad.

Leopold is BRILLIANT! He certainly knows what he is doing. Why doesn't the BEST BUY store have personnel like him? This is why Geek Squad shines. Leopold is right on TARGET AND LOVES HIS JOB! Thank You! Monroe & Donna

Chad was very helpful, knowledgeable, efficient and friendly. He quickly asessed the problem and found the solution.

Agent (Leopold W.) was very knowledgeable and also helped me install HP app on my phone to be able to print from my phone to my printer.

Noel Geek Squad Service Tech was the one who set up my new printer. And as usual did a great job. Actually this was the third time I had him out here. And always glad to see that it's him that Geek Squad sends. He really knows his craft. Thanks Noel

The agent was very professional and knowledgeable (able to setup laptop, printer, answer various questions).

I recently bought a new Brother all in one printer from Best Buy. I'm not savvy or comfortable with maintenance, set up etc so I decided on the Geek Squad service to do the set up. They seceduled the appointment, showed up on time and finished the set up in less than 30 minutes including answering my questions ang going over all the functions for print, copy and scan. I also asked them to download the manual for me and they were happy to do it. The asked me if I had any questions or needs before packing up and leaving. They were courteous, and professional. I hope I don't have any problems but I'm comfortable that they will takr care of them if I do.

The Geek Squad Mike came here and most efficiently worked on my Sony 500" TV and set it up made sure everyting was working well.He even set my my Netflix to also work well on the TV. He asked me frequently if I had questions.He explained thing perfectly when I did have questions.I felt very happy when he was thru.He is the best!!!

Kent was prompt, courteous, and worked carefully installing and wiring my "wireless" printer. His concern for doing it correctly was impressive since there has been a redesign which the instructions do not reflect. Printer works fine and I want Kent to be my Geek in future.

Rafael Pereira and Alexander, trainee, offered outstanding service. They were professionals. knowledgeable, helpful, courteous; on time. The printer is working perfectly! Thank you, gentleman.

The agent reestablished the WIFI connection between my computer and phone and my printer quickly and effortlessly. I would be crippled if I didn't have the Geek Squad to keep all my devices up and running.

The agent is fantastic. I had trouble getting my new printer to work. First I could jot print from a pagebinserted in the cover. Also was not able to have the internet work from my computer. GEEK SQUAD is the best of the best

I had a problem getting the “air print” feature to function and I couldn’t find an answer on HP’s on-line printer setup and help site and I couldn’t seem to open an HP account for an on-line assistant, I had the Geek Squad come to my home. The solved the problem in less than 5 minutes and showed me why I was unable to accomplish it (besides the fact that no written instructions were included in the box.). Since it took so little time, the updated my Apple TV box with newly purchased streaming services. The two techs couldn’t have been more capable or professional. They insisted on wearing foot covers upon entering the house. OUTSTANDING!! P.S. The Best Buy Salesman advised me how to save money on printer ink. A really great tip. That’s why I buy all my tech at Best Buy.

Geek Squad was terrific! He was very professional and polite. He set up my laptop and printer, showed me how to access it and had everything working great! Thanks Geek Squad, you guys are the best!

The technician set up the printer, connected the relevant devices, explained the technical things we shall have to pay attention to and will have to deal with.

The two geek squad guys who set up my printer did an excellent job!!! I’m going to get a geek squad membership based on how well they did!

The agent called to let me know went she would arrive. The agent was very professional with everything she did. She set my printer up so that I could print from my computer but also from my laptop and phone. Great job! Recommend Geek Squad to anyone that has a printer issue.

Agen completed the hookup with printer to computer with ease and all works very well. Very good service.

Agent set up my new HP printer that was not fond of my MacBook pro. Took him a while but he got 'er done. good work

The servicemen set up my computer and printer, we’re very professional and courteous. They answered all questions.