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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8470 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 8,470 reviews
  • Rated 5 out of 5 stars

    GEEG SQUAD ARE THE BEST PERIOD !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEG SQUAD, was very good they accomplished the work on my printer exactly the way I wanted and they were very professional, They were very polite and set up my computer better then it was before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Greek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nam, from Geek Squads at-site service technician did an excellent job of installing 2 large format printers (1 HP, 1 Brother) at my home. Nam has been to my home before and I am always very pleased with his quality of work-making sure everything works properly, etc, along with his professionalism and communication skills-to be able to come down to my "dinosaur mentality level" to explain things without making me feel ignorant. Best Buy-Geek Squad is very fortunate to have Nam as part of the Team! I will always request Nam for future site installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Total Tech Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a perfect little printer for at home. I am happy with Total Tech support. They set up my printer quickly and efficiently. It is worth every penny to to know if I need tech support they will come to my home. They took away my ancient computer and printer and now I have a nice neat space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer to Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent! He was right on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great home service very pleased, thank you so much for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed web mesh well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the eBay mesh device and it works well. He was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You for printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, respectful, listened to our problem, was persistent when the solution was not easy, taught us about the problem and made sure we understood. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was set up quickly and perfectly. I so appreciate someone who knows what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Epson 7100 printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house to set up my new printer to two computers. One computer was blue tooth to the printer. They didca great job and everything works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanking Jared for Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't say enough about how excellent my Geek Squad member been, Jared. He is knowledgeable, polite, efficient, and caring. I fell so happy to have two visits from Jared, the first when he declared the first printer deceptive and installed efficiently installed the second one, which works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannon Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need all the bells and whistle. This one is for you. Geek squad is fast and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job setting printer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job doing printer setup. I already reviewed this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel did a great job fixing my new computer, installing the recovery key. He also explained how to get rid of scam pop-ups. My hero!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer install with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am relieved to have a new printer as my old one was not working properly. Geek Squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, professional and took the time to listen to my concerns. They were able to trouble shoot and get me connected to wi-fi to use my printer. They took the time to show me how to access it correctly and how to print from my ipad or iphone. They asked if there was anything else I needed before leaving. The entire session was unhurried and productive. I was extremely grateful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer/laptop reunion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your people found the problem right away. My printer and laptop were on different wi-fi systems and couldn't "join up,"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was excellent! Was very happy with the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent, Dakota, was perfect. Very helpful after install as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when they said they would were respectful and patiently answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and effective and my printer is operating effectively now.

    I would recommend this to a friend