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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 405 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers admire the AI Ultra 2-in-1 Robot Vacuum & Mop's effective mopping and mapping features, along with its ease of use and quiet operation. Many appreciate its strong vacuuming performance, especially for pet hair, but some users point to limitations in battery life and app functionality. Navigation and obstacle avoidance could also be improved, according to some customer feedback. The small dustbin size is another area where some users suggest improvements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    Shark robot vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robit vaccum bought and highly impressed. Works great and cleans wonderful easy setup with app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, the purchase saves me, it works well, they are happy for this gift, I still enjoy it now, I recommend it, the delivery was fast. and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Baby Shark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Baby Shark. Got it for the mop combo. Super easy to use and setup. All hardwood floors so its legit. Recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    Such an exciting vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's intuitive and has a surprisingly accurate map of my home. I love that you can customize just about everything and it's very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping, Mopping

    Rated 5 out of 5 stars

    Love, love, love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever robot vacuum and I definitely went with the vacuum mop combination because why wouldn't you, LOL. Obviously I could have splurged and spent several hundred more dollars to get one that empties itself...but at the end of the day you still have to empty it eventually somewhere else, right? I got a great deal on this when it was on sale for $249 and it has already paid for itself within the first week. Saving me so much time and labor staying on top of the filth on the floors from my two big dogs! I really wish I hadn't waited so long to get one but I'm glad I got one for the price I did. It moves easily once you map your space and it tells you when it's bin is full; it tells you if it's runs out of fluid. It tells you when it can't get back to the charging dock - it charges itself. You can set a schedule for when you want it to run. I have no complaints. It's very easy to clean. I will just definitely be buying some more by mop pads because they get very dirty and it only comes with two. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    Best money spent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot vacuum/mop has been a savior. Between kids and dogs it’s sometimes hard to stay on top of the vacuuming and mopping. With this I just run it in the morning and at night and the house feels so much cleaner. We noticed even with the dogs shedding there is less and less hair and dust collecting. It’s easy to use and because of the app I can be at work and set the robot to run the house. It’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark - AI Ultra 2-in-1 Robot Vacuum & Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark - AI Ultra 2-in-1 Robot Vacuum & Mop has been great. Easy to use out of the box. Initial setup takes a little time but once it's done, set it and forget it. I have 2 dogs and 2 cats and is has kept my floors clean. The mop feature works very well, much easier than hauling the mop and bucket around the house! Bonus-it is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to clean my home. It's also easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mopping

    Rated 5 out of 5 stars

    In love…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not love this little vacmop more. It’s so easy to use and keeps my hardwood floors and carpets so clean. I absolutely love my Shark vacmop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark Robot Vacuum & Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Robot Vacuum is a great little tool to have with a messy toddler and a busy house. Paired with the app, we can control the Shark to vacuum or mop whenever needed, even if we’re not home. It makes living and getting things dirty a little easier to clean up without worry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for all time clean home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has helped me a lot because I have stopped sweeping or moping my house. shark takes care of it very well and way beyond I do it because it ensures it runs below my couch, bed, etc where it is challenging to reach and clean everyday..it’s been convenient from the day I have bought it and it helps me keep my house clean all the time. A great product for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s great to come home to a clean house! It saves me so much time. It was easy to set up an easy to schedule cleanings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient for your house cleaning. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite attractive, easy to put the pieces together, I still have not learned how to set up the mapping , I will call the support line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Need more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it does all the work for you you set the time you want it to start vaccum and goes to work once it’s done doing it’s task it goes back to its dock it’s worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great addition to the family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i like the fact that you can set it up and forget it but sometimes it has to pass multiple times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice little vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. You still need to swifter in areas it can't reach but it's great for open areas and getting under the beds. Very easy to set-up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to setup and use. I love it and will recommend my brother order one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Super easy to use and useful

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to just turn on the vacuum and having it clean anything I want from wherever I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark not bad compared to irobot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome and cool mop / vacuum easy to use with smartphone to control and set up cleans great

    I would recommend this to a friend