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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 138 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
  • Rated 5 out of 5 stars

    Set up of my lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire lighting system set up by them, right through my phone and Harmony remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rad Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is rad! Everything works great now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad #2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was only partially completed during this visit. I am required to set up another visit through a separate department, spend more money, to complete the needed service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stayed till job was done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult install with lots of challenges- called for backup to do the job correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light is responsive to motion & lights up an area of the front yard that needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home service visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighrs. Should have bought them months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my lights are working now and I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my satellite lucent lighting remote swit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on time very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done the right way.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love GEEK SQUAD Services !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad services, Best way to get things installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very friendly, Showed me how to use all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient lighting throuout house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient easy to use thru smart phone pc and security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart light setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy for your time for programming light evening is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norris did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norris did a great job and so did Travis!! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed smart lights and really feel comfortable using them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were patient and kind. When they set up the lighting, they took the time to explain the functions. Very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    He should have known

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed fine initally but Hue lights went out in a matter of weeks. Installer should have known that there was evidence of calcification on garage light that caused problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service agents not knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is good bestbuy process to schedule appointments is very bad . Most of the bestbuy customers service agents are knowledgeable about the appointment process. Bestbuy agent scheduled incorrect appointment i had to wait until install date to find out about the incorrect appointment. Then required to make new appointment. So i wated 3 weeks in this process.

    No, I would not recommend this to a friend
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